Q & A Session - January 2924

Keywords

Resilience – Toxic Resilience – Burnout – Leadership Styles - Adaptability

In this episode of Resilience Unravelled Dr Russell Thackeray answers some resilience-based questions that have been put to him recently by listeners. This is the first podcast Dr Thackeray has done in this format and he covers a range of subjects including toxic resilience and how it relates to leadership, how toxic resilience can lead to burnout, different styles of leadership and the relationship between adaptability and resilience.

Main topics

  • What toxic resilience is and its connection to toxic leadership.

  • Why toxic resilience is the result of leaders expecting constant strength and performance from their employees without considering their well-being.

  • How toxic resilience can lead to burnout and a loss of energy needed for the job.

  • The importance of adapting leadership style to fit individual needs and situations

  • Why effective leadership is adaptable and driven by the task requirements, available resources, time constraints, and risk levels.

  • The difference between resilience and adaptability and why adaptability is a subset of resilience.

Timestamps

1. Introductions - 00:02-00 - 00:46

2. Question 1. Is there such a thing as toxic resilience? -  01:11-04:39

3. Question 2. What would Dr Thackeray’s preferred style of leadership be? - 05:48-09:11

4. Question 3. Is there a link between adaptability and resilience? - 12:02-13:47

5. Predictions and Expectations for 2024 - 13:58-18:40

6. Conclusion and Invitation for more Questions - 18:41-18:54

Action items

  • If you have any questions for future Q&A sessions, please send them to info@qedod.com

  You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

8 Ways To Balance Work And Life When Working Remotely by Matthew Cruz

The past years have seen several people working remotely that it has become a norm in today's society. We could all agree that remote work provides benefits, like more time flexibility, work-life balance, less commute, and increased productivity.

However, working from home also eliminates the boundary between personal and professional lives. Since most people work in the comforts of their homes, they feel tied to their work, which forces them to work for longer hours or on the weekends.

But work-life balance is more than time management to balance professional and personal responsibilities. In fact, juggling the two will only lead to less productivity.

If you want to maintain a healthy work-life balance, you must learn to practice work-life integration as it sets the tone for healthy personal and professional lives. 

What is Work-Life Balance?

The foundation of a healthy work-life balance is the feeling of being equally fulfilled by your personal and professional duties. A person who lacks balance will think they have more obligations at work and home, making them work longer hours and have less spare time. As a result, most people are motivated to attain work-life balance internally and externally.

Numerous studies have shown that longer workdays don't always translate into more tasks completed. Employers should be reminded by this data that longer workweeks do not automatically equate to higher productivity.

Whether fully-remote or hybrid working, It's becoming more difficult for workers to maintain a clear separation between their personal and professional lives. They always ensure to have adequate virtual social connections, manage work and lunch, and organize meetings in their homes.

Extended work hours have been linked to health problems like diabetes, depression, cognitive decline, sleeplessness, and binge drinking. Therefore, achieving a better work-life balance is necessary to improve your total well-being, which includes your mental, emotional, and physical health.                                                                         

8 Strategies to Achieve a Good Work-Life Balance  

Below are some tips you can apply to help you achieve a healthy work-life balance in the long run. Remember that results don't happen overnight, and achieving this takes time, effort, and consistency. 

Set Boundaries Between Work and Personal Time

Achieving a healthy work-life balance involves setting boundaries between work and leisure time. You may make it obvious where your business and personal life stops by setting clear work hours. Turn off your work phone when not using it, and fight the urge to check your email.

Take Regular Breaks

Taking a break could assist you in maintaining focus and preventing burnout. Explore the best parks for relaxing walks  or get in a quick workout to decompress. You might be able to concentrate better, feel less stressed, and return to your work with greater vigor and attention.

Allocate Time for Your Passions and Interests

Achieving a healthy work-life balance requires giving your interests and hobbies priority on your agenda. Making time for your favorite hobbies, whether reading a book, dancing, or hiking, can help you relax and recharge amid professional obligations. Remember that personal and professional development are equally important

Delegate Tasks, If You Can

Learn to assign responsibilities to others so you don't get overwhelmed at work. By sharing some of the workload, colleagues can help you reduce it and prevent burnout. Also, don't hesitate to ask for help if you have too many duties.

Learn When to Say No

Put boundaries on your workload and confidently decline any additional responsibilities that can jeopardize your work-life balance. Prioritizing your health and setting boundaries for your time and energy are essential. Saying no might be difficult, but it's a skill that can improve the quality of your job.

Go On Vacation

Achieving a healthy work-life balance requires using your paid time off to unwind and heal physically and mentally. Taking a vacation allows you to relax, recharge, and approach your work from a different angle.

Do Some Relaxing Activities

Pilates, yoga, meditation, or mindfulness are some relaxation techniques that you may incorporate into your daily routine to help you manage your stress and create a healthy work-life balance. Even in a hectic work atmosphere, you may stay composed, focused, and serene with these activities.

Consult Professional Help If Needed

When juggling your personal and professional lives becomes too much, professional help can be beneficial. Consider having a conversation with a therapist or counselor who can help you learn different coping methods for when things get too much to handle. 

Final Thoughts 

A healthy work-life balance is essential to achieve productivity and improved well-being, especially in today's world, where managing work and personal lives can be challenging.

With our tips above, you may discover that strengthening relationships with family, friends, and yourself can be easy while enhancing your quality of life. Maintaining a work-life balance will also help you achieve success professionally and personally.

 Matthew Cruz is a freelance writer with a passion for crafting engaging and thought-provoking articles. He focuses on exploring the connections between wellness, fitness, and lifestyle, and believes his unique perspective can bring a fresh and inspiring voice.

Individualism and influence

Keywords

Resilience - Individualism - Influence - Leadership - Accountability

In this episode of Resilience Unravelled Brian Smith, the founder and senior managing partner of IA Business Advisors, a management consulting firm that has worked with more than 19,000 CEOs, entrepreneurs, managers, and employees worldwide. In this podcast Brian discusses the importance of understanding people in leadership, the role of  accountability in promoting positive learning, the multidimensional influence individuals can have and how their non-participation can affect others.

Main topics

  • Approaching leadership development in small and medium-sized organisations

  • How individualism can mean different things depending on the area of influence

  • Understanding and harnessing our influence in a positive way

  • Why accountability is important for setting expectations and promoting positive learning.

Timestamps

1: Introductions and Background - 00:00-01:39

2: Leadership and Accountability - 02:08-11.40

3: Diagnosing Business Problems - 11:41-14:57

4: Individualism and Influence - 15:00-20:12

5: Conclusions - 20:50-22:51

Action items

Find out more at IABusinessAdvisors.com/the-i-in-team-series/or check out their social media accounts under “I” in Team series handle.

Their latest book is, Positive Influence – Be the “I” in Team which shares how to become our best selves with everyone we influence.

 You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Balance or Fluidity? Integrating our professional and work lives.

We’re all aware of the importance of having a good work life balance but is it really the best way of ensuring our wellbeing?  Is work/life fluidity the key to a better blend of our work and personal lives?

Nowadays, we’re all encouraged to have a good work-life balance to ensure our mental and physical wellbeing. Whilst this looks different for everyone, it generally means finding a balance between the demands of our work and personal life to ensure a greater sense of well-being. By having a clear and firm boundary between our work and personal lives and by seeing them as completely separate entities we can devote our attention to them at any given time. In reality though, our work and personal lives are linked in many ways and trying to separate them can be difficult and often counterproductive.

A different way of bringing our work and personal lives together is through work/life fluidity. Instead of having hard boundaries between our work and personal lives, it acknowledges the connection between the two and finds ways to make their different aspects complement and enhance each other. Instead of putting our work and lives into different compartments, we embrace the way they overlap and interconnect and recognise that our needs and responsibilities change constantly. This means we can adapt to the changing nature of our world and allow our work and personal lives to support one another.

That’s not to say though that work life fluidity is a better option than "work-life balance”. Whilst some people may prefer a more traditional work structure with clear boundaries, others may thrive in a more fluid and flexible environment. The key is to find a balance through open communication that meets the needs of both the individual and the organisation. One that ensures work expectations are met, but also promotes overall well-being and aligns the individual's personal and professional goals with their specific circumstances.

Gaining strength through adversity

Keywords

Resilience – Trauma Surgery – Spiritual Beliefs – Hope – Inspiration - Motivation

In this episode of Resilience Unravelled Craig Thayer, a general surgeon of over 30 years, talks about his experiences in the field and how he got into surgery. He discusses the challenges and rewards of being a surgeon, particularly trauma surgery and touches on advancements in medicine, such as monoclonal antibodies for melanoma treatment. He also shares his belief in evidence-based science while also acknowledging the potential for spiritual beliefs to provide hope.

Craig also talks about his experiences growing up as an orphan and later reconnecting with his natural family and opens up about his struggles with dyslexia.

 Main topics

  • What inspired Craig to become a surgeon?

  • How does Craig deal with the stress of being a surgeon?

  • Craig’s thoughts on spiritual beliefs and their impact on health

 Timestamps

1. Introductions - (00:00 - 01:09)
2: Writing a book to inspire, motivate, and give hope in today's society - (01:09 - 02:16)
3: The emotional toll of surgery and the impact it can have on a surgeon - (02:27 - 05:38)
4: The different responsibilities of a surgeon - (05:38 - 08:33)
5: Changes in Medicine - (11:22 - 13:10)
6: The philosophical questions in science and the limitations of science -  (15:55 - 16:28)
7: Craig talks about his book and the inspiration behind it - (17:30 - 22:22)

Action items

 You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Renee Joyal – Living beautifully

Keywords

Resilience - Wellness – Lifestyle Change – Self-healing

In this episode of Resilience Unravelled Renee Joyal, a newly published author and wellness enthusiast shares her personal journey with lupus and how she made lifestyle changes to overcome it. She emphasises the importance of nutrition, exercise, and self-healing practices in maintaining good health and also talks about having a holistic approach to health instead of restrictive diets.

Renee discusses her approach to wellness, emphasising the importance of focusing on both physical and mental health and shares techniques for strengthening the mind, such as journaling and meditation, which can help in handling life's challenges.

Main topics

  • Making specific lifestyle changes to overcome autoimmune disease.

  • The functional medicine practices Renee implemented in her life.

  • How being in an abusive relationship affected Renee’s health and autoimmune disease.

Timestamps

1: Introduction. The host welcomes the audience and introduces the guest, Renee, who is a newly published author and wellness enthusiast. Renee talks about her passion for helping people expand their health journey - 00:02-01:03
2: Overcoming Life's Obstacles. Renee discusses how to overcome life's obstacles, live healthily, feel good, and enrich your life to live it to the fullest. 02:12-02:29
3: Renee's Health Journey. Renee shares her personal health journey, including her debilitating illness, Lupus diagnosis, and how she made lifestyle changes to improve her health - 02:29-07:31
4: Focusing on Healing. Renee talks about her focus on healing and what she added to her life to make it better and live fully without restriction - 09:16-11:32
5: Strengthening the Mind. Renee discusses the importance of strengthening the mind and shares techniques such as journaling, meditative experiences, and empowering mind techniques - 11:32-17:56
6: Live Beautiful Book. Renee talks about her book, Live Beautiful, a compassionate balance guide to everyday wellness and well-being. She shares where to find it and discusses the rewarding process of writing and connecting with the community - 17:57-20:43

Action items 

 You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Thinking differently about disruption.

Keywords

Resilience - Change - Transitions - Disruption - Changing Narratives

In this episode of Resilience Unravelled, Linda Rossetti, a business leader and pioneering researcher on individuals’ experience at the crossroads of their lives discusses her work in helping people respond to disruptions in their lives. Linda emphasises the importance of thinking differently and responding with hope and expansion and explains the differences between changes and transitions. She also highlights the emotional response that accompanies change and disruption, acknowledging its significance alongside practical considerations and touches on the limitations of traditional change management approaches before suggesting a new narrative around disruption and transformation.

Main topics

  • The power of changing narratives and shifting from a chronological narrative to a value-based narrative.

  • Why educating people about the options and new perspectives during times of disruption can be enlightening.

  • The importance of anchoring on things that hold meaning or value in times of transformation.

  • Why we need to ask new questions and explore different narratives to move forward.

  • The different levels of response to change.

  • Focusing on the practical and emotional aspects of transformation.

  • Why people should see disruption as an opportunity to engage more of themselves and amplify their voices.

  • Why there is a need to change the way society responds to disruption.

 Timestamps

1: Welcome and introduction - 00:02 - 00:19
2: Traditional ways of responding to disruption - 02:06 - 06:51
3: The power of transformation - 08:03 - 10:03
4: Changing the narrative - 12:16 - 14:09
5: Leadership and change - 15:18 - 19:58
6: Empowering individuals to respond - 21:47 - 24:38
7: Addressing values and the book "Dancing with Disruption" - 26:39 - 28:48
8: Conclusion and contact information - 29:59 - 30:26

Action items

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

The increase in unpaid overtime

New research from Ciphr has shown that some UK employees are clocking up three hours of unpaid overtime per week with 11% of those surveyed putting in an additional five hours a week.

The survey, of 1,000 employees, showed that there are more employees who work unpaid overtime (49%) than those who do receive payment (23%). Employees most likely to work the unpaid extra hours include senior managers, 25-34-year-olds remote workers and those working in legal services and education.

Employees can work unpaid overtime for a variety of reasons. It might be an industry or work culture norm, a dedication to their work, a desire for achievement or to achieve their personal goals, in understaffed or resource-constrained environments, they might work unpaid overtime to cover gaps, ensure essential tasks are completed or because of pressure from managers and colleagues. Alternatively, there may be a fear of falling behind through heavy workloads and tight deadlines or of being seen as less dedicated particularly if job security is low.

Employees might also work unpaid overtime to ensure that a project is completed successfully on time or because they don’t have a clear understanding of their job responsibilities or how long tasks should take whilst some employees resort to working unpaid overtime to catch up on tasks they couldn't complete during regular working hours, something that can be particularly noticeable if people are hybrid or home working.

Although employees might need to put in extra hours to meet business needs, (and be happy to do so), It's important that both employees and employers understand the negative consequences of unpaid overtime. The aim should be to create a workplace culture that values the work-life balance, fair compensation, and sustainable workloads. Employers should communicate clear expectations, manage workloads effectively, and discourage a culture of overwork whilst employees should prioritise their well-being and consider the long-term impact of consistently working unpaid overtime.

Navigating an organisational pivot

Keywords - Resilience - Organisational Pivots - Change - Personal Growth

In this episode of Resilience Unravelled, Jason Shen, an executive coach with a focus on resilience and reinvention who is renowned for guiding entrepreneurs through crucial transitions.  A former national champion gymnast Jason faced multiple setbacks including layoffs, lawsuits, company failure, and traumatic knee injuries, so he understands what it takes to adapt and overcome adversity!

Jason talks about the importance of continuous learning and personal growth and talks about his background in the commercial world, including working in marketing roles and starting companies. The conversation focuses on organisational pivots and the importance of making changes earlier rather than later and Jason emphasises the need for leaders to adapt their leadership approach during these transitions. They also touch upon personal resilience and how taking care of physical and creative/emotional needs is essential. Cultural considerations are mentioned, such as differences between men and women's expressions of emotions or vulnerability based on Eastern/Western philosophies.

Main topics

  • The concept and process of organisational pivots

  • The impact of founders in organisational pivots

  • The relationship between resilience and pivots.

  • Cultural considerations in coaching

  • Exploring different coaching approaches

Timestamps

1: Introduction and Background - 00:02-00:44
2: Understanding Organisational Pivots- 02:17-04:06
3: Navigating Organisational Pivots - 04:06-06:23
4: Developing Leadership Capacity during Pivots - 07:21-07:30, 07:55-08:59
5: Cultural Considerations in Pivots - 09:46-12:07
6: The Cycle of Learning and Support - 14:46-16:02
7: Overcoming the Fear of Not Knowing - 16:35-17:32
8: The Role of Coaching in Organisational Change - 20:37-22:19
9: The Path to Pivot Book - 22:19-23:41

Action items

Jason’s book is called "The Path to Pivot," or find out more at jasonshen.com

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

To nap or not to nap?

In the past napping at work was a quick way to get fired but now some organisations are starting to consider whether ‘taking a nap’ should be part of the working day.

The average adult needs at least seven hours of sleep a night to achieve optimal health but many people don’t get anywhere near that with Nuffield Health’s 2023 ‘Healthier Nation Index’ (a survey of 8,000 UK adults) highlighting that, on average, we’re only getting 5.91 hours of sleep a night, down from 6.11 in 2022 and 6.19 in 2021. This discrepancy positions insufficient sleep as one of today’s pressing health issues.

In the workplace, whilst we might think that powering through the day without breaks is the most effective way to work, it’s actually counterintuitive to health and to productivity. We’re actually wired to take time to recharge through ultradian rhythms with our brains actually achieving maximum productivity when we follow 90 minutes of work with 20 minutes of a recharging activity - something like yoga or mindfulness, or just something as simple as taking a nap.

Around 3% of GDP is lost each year due to sleep deprivation, so offering employees the opportunity to recharge with a nap during the day could not only help to improve their physical and mental health but could also see them contributing more. Research shows well-rested employees are better cognitively and this includes essential work functions such as learning, decision-making, attention to detail and memory recall.

Of course, creating a napping policy would take some commitment and resources and the idea of “sleeping on the job” is still anathema to most companies. But if you want your team to be at the top of their game then maybe giving them the opportunity to have scheduled naps could mean improved mental wellbeing, increased employee performance and productivity and perhaps even a way to attract and retain top talent.

Navigating workplace bias

Keywords

Resilience – Bias – Navigating Bias – Unconscious Bias – Workplace Bias

In this episode of Resilience Unravelled Dr Russell Thackeray talks to Buki Mosaku, one of the world’s foremost bias-navigation experts. Buki is the founder and CEO of Diverse City Think Tank, a workplace bias and diversity-and-inclusion consultancy.

In this podcast Buki discusses the impact of bias in the workplace and suggests a new approach to addressing it by equipping individuals with the skills to navigate bias, rather than labelling certain groups as victims or perpetrators. He talks about the concept of directional bias (bias towards certain groups) and reverse bias (misinterpreting unfavourable decisions as biased) and emphasises the importance of calling out bias and engaging in dispassionate developmental inquiry to address it effectively.

Main topics

  • What unconscious bias is

  • Why individuals and organisations need to be aware of unconscious bias in order to address it effectively.

  • Why the traditional model for addressing workplace bias focuses fails to equip individuals with skills to navigate bias themselves.

  • Creating an awareness and culture profile within organizations that promotes a bias-free environment.

Timestamps

1: Introductions - 00:02 - 04.57

2: Examples of Workplace Bias - 4.58 - 10:26

3: Navigating Workplace Bias - 10.27 - 21:21

4: The Power of "I Don't Understand" - 21.22 -

5: Navigating Bias Strategies – 21.23 - 31:58

6. Concluding remarks

Action items

You can find out more about Buki at www.bukimosaku.com His book is Navigating Unconscious Bias in the Workplace

 You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Leadership Skills for Personal Empowerment and Enhanced Work Productivity

Beyond guiding a team or organisation toward success, leadership, at its core, involves cultivating capabilities and attitudes that can drive personal growth. This article delves into these crucial leadership skills that can elevate individual empowerment and work efficiency. It also identifies key strategies, such as leadership development retreats and mentoring programs, to help enhance and nurture them. Let's begin.

 Essential Skills for Developing Great Leaders

So, what skills define leaders who can genuinely transform individuals and enable them to create a positive impact on society? Read on to find out.

Self-awareness

Understanding oneself is the foundation of effective leadership. Acknowledging our own strengths, vulnerabilities, feelings, and motivations allows us to make smarter choices and adjust to life's twists and turns. This helps foster deeper connections with others, resulting in improved teamwork.

Vision Setting

Every leader has a vision. On a personal level, setting clear, tangible goals can be a driving force that motivates action. By visualising a desired outcome—be it a project completion, career progression, or personal growth - individuals can create a roadmap that paves the way for success.

Effective Communication

Effective communication is the backbone of leadership. Articulating thoughts, ideas, and emotions in a clear and relevant manner avoids misunderstandings and fosters a collaborative environment. Moreover, active listening, a component of good communication, ensures that feedback is understood and valued. This builds trust and harmony.

Resilience

In both personal and professional spheres, challenges are inevitable. A leader's resilience is tested when faced with setbacks. By cultivating a resilient mindset, individuals can navigate obstacles with a positive attitude, learn from failures, and even leverage them as stepping stones for growth.

Time Management

Efficient leaders understand the value of time. Thus, prioritising tasks and setting boundaries are important skills that ensure productivity isn't compromised. Effective time management also offers the dual benefit of work-life balance, which is pivotal for mental well-being.

Decision-making

Decision-making, when paired with critical thinking, can lead to optimal outcomes. Leaders are frequently faced with choices that have a significant impact. By evaluating the pros and cons, considering the long-term implications, and trusting one's instincts, individuals can make decisions that align with both personal and organisational goals.

Empathy

Empathy, often underrated, is a powerful leadership tool. By putting oneself in another's shoes, leaders can understand and address concerns, leading to a more harmonious environment. An empathetic approach also aids in conflict resolution, ensuring that all voices are heard and valued.

Continuous Learning

The world is in a constant state of flux, and adaptability is vital. Leaders committed to continuous learning stay updated with the latest trends, technologies, and methodologies. This proactive approach not only ensures personal growth but also keeps one's skills relevant in an ever-evolving work landscape.

Delegation

A common misconception is that leaders should be omnipotent and be capable of  handling all tasks themselves. However, effective delegation is a hallmark of efficient leadership. By entrusting responsibilities to others, leaders can focus on more strategic endeavors. Moreover, delegation empowers team members, nurturing a sense of ownership and boosting morale.

Accountability

Owning one's actions - both successes and failures - is a testament to true leadership. Accountability builds trust and establishes credibility. When individuals hold themselves responsible, it sets a positive precedent, encouraging others to do the same. As a result a culture of integrity and transparency arises.

Building Leadership Skills: Five Key Strategies

Incorporating these strategies into a leadership development plan can significantly enhance the growth trajectory of both emerging and established leaders.

1. Leadership Development Retreats

One of the most impactful ways to cultivate leadership skills is through leadership development retreats. These retreats, often set in serene environments away from the hustle and bustle of office life, provide leaders with an opportunity for introspection and growth. Participants engage in workshops, team-building activities, and sessions led by industry veterans. The combination of a novel setting and concentrated learning allows attendees to reflect, recalibrate, and return to their roles with renewed vigor and insight.

2. Mentoring Programs

Mentoring is a timeless strategy with immense value in leadership development. By pairing emerging leaders with seasoned professionals, a platform for knowledge transfer and guidance is established. This mentor-mentee relationship is a reservoir of shared experiences, advice, and feedback. Through consistent interactions, budding leaders can glean insights, avoid potential pitfalls, and navigate their leadership journey with added confidence.

3. 360-Degree Feedback

Self-awareness is a cornerstone of effective leadership. Implementing regular 360-degree feedback sessions can be instrumental in this regard. In these sessions, leaders receive evaluations from peers, subordinates, and superiors. Such comprehensive feedback paints a holistic picture of a leader's strengths and areas of improvement, facilitating targeted personal development.

4. Specialised Workshops and Seminars

Focused learning has its merits. Technical workshops and seminars targeting specific facets of leadership, be it communication, decision-making, or conflict resolution, can immensely benefit participants. With expert facilitators breaking down complex topics into digestible lessons, leaders can acquire and hone specific skills, enhancing their leadership repertoire.

5. Cross-functional Exposure

Immersing potential leaders in various functions of an organisation can be transformative. By understanding different departments, from sales and marketing to finance and operations, leaders gain a comprehensive view of the organisation's machinery. This broadened perspective aids in decision-making, team collaboration, and strategic planning, ensuring leaders are well-equipped to guide their teams effectively.

The Bottom Line

By focusing on key strategies and continually refining essential qualities, leaders pave the way for both personal and organisational growth. With dedication to continuous learning and the embrace of tools like retreats and mentorship programs, we all have the potential to grow our leadership skills, effectively lead and  inspire teams, and create a lasting impact in our respective spheres.

Guest Author

Katie Pierce is a teacher-slash-writer who loves telling stories to an audience, whether it’s bored adults in front of a computer screen or a bunch of hyperactive 4-year-olds. Writing keeps her sane (most of the time) and allows her to enjoy some quiet time in the evening before she walks into a room of screaming kids (all of whom she loves dearly) the next morning. 

Self-awareness. The number one leadership skill?


Keywords

Resilience – Leadership – Self-awareness – Engagement – Emotional Intelligence – Bad Bosses

In this episode of Resilience Unravelled Rob Kalwarowsky, a TEDx speaker and the co-host of the Leadership Launchpad Project, discusses his experience with bad bosses and the impact it had on his mental health. Rob shares how he overcame depression and launched a career in leadership coaching.

Before transitioning into leadership coaching and speaking, Rob spent over 10 years as an engineer within mining, oil pipelines, and consulting in heavy industry. He was also a 3-time Academic All-American in NCAA Water Polo and played on the U18 Canadian National Water Polo team.  Now he uses a combination of high-performance coaching, technology, and analytics to build winning teams and help leaders achieve their goals. 

Main topics

  • The negative effects of toxic bosses on company performance and employee well-being

  • The qualities a manager needs to build engagement

  • Employee engagement as a measure of good leadership

  • How work can provide meaning and purpose

  • Mindset, self-awareness, and the importance of self-management

  • Internal and external awareness

  • The need for emotional intelligence in leadership

  • Resources for dealing with bad bosses

  • Internal family systems and how it breaks down the internal world into parts or masks.

Timestamps

1: Introductions - 00:02 - 02:29
2: The Importance of Deep Work - 02.30 - 05:19
3: Self-Awareness as the Key Leadership Skill - 05.20 - 07:22
4: The Link Between Leadership and Engagement - 7.23 - 09:10
5: The Role of Managers in Building Engagement - 09.11 - 12:51
6: Leveraging Strengths and Purpose in Leadership - 12.53 - 18:01
7: Emotional Intelligence and Relational Intelligence - 18.02 - 23.02
8: Conclusion and Further Resources - 23.03 - 26.43

Action items

 You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Is FOOP affecting your authenticity?


New research from Reed shows that 32% of the 2,000 British workers surveyed didn’t feel they could be their true selves at work, with 19% regularly adopting a workplace persona depending on who they talked to or the situation they were in. This inability to be authentic could be down to FOOP, the fear of offending people.

FOOP can lead to people becoming afraid of saying or doing something that might be deemed socially unacceptable, offensive, or politically incorrect and leads to them censoring their thoughts, opinions, and behaviours to avoid any possible backlash, criticism, or social consequences. This leads to a reluctance to engage in open discussions, and a general atmosphere of caution in social interactions which impacts on both personal and professional relationships, stifles creativity, diversity of thought, and genuine conversations.

The extent to which individuals feel this fear can vary depending on cultural context, societal norms, personal values, and the specific subject being discussed and whilst some individuals might genuinely feel this fear, others may use it as a way to dismiss criticism or avoid accountability for their words or actions.

Finding the balance between expressing yourself and being respectful of others' feelings and perspectives can be complex. In any workplace, there is always the potential to offend others, intentionally or unintentionally. Offending people can lead to awkward or uncomfortable situations and damaged relationships but there may be situations where expressing your opinions or standing up for yourself is essential. In these situations, the ability to deal with the aftermath in a constructive and empathetic way is essential to maintaining healthy relationships with colleagues and minimising the potential for negative consequences.

Some argue that there has been an increase in online platforms and social media, which has magnified the impact of public scrutiny and led to a heightened fear of offending others. Others contend that these discussions have been happening for years and are not a new phenomenon. Whatever the reason, the ability to express yourself in an authentic way, rather than dedicating mental effort to hide your true self means you’re going to be far happier in your job and life.

Using anger for positive change

 Keywords

Resilience – Anger – Change – Abuse – Personal Growth – Speaking Up

In this episode of Resilience Unravelled, Alyse Maslonik shares her inspiring story of overcoming poverty and domestic abuse to become a successful advisor. Despite facing numerous hardships in her life, Alyse maintains a positive perspective by focusing on the good people and communities around her. She discusses the importance of resilience, how anger can be transformed into a tool for growth, how past experiences shape us as people, and how women are often discouraged from expressing anger. She shares her personal experience with abuse and how she had to transform her anger into something positive.

Alyse also highlights the need for funding social programs to prevent future problems and save lives and touches on the societal pressures that prevent women from speaking up for their rights and changing the status quo. The mission of her organisation RedefinED Advisors is to redefine education in the United States, particularly for underprivileged students. The organisation raises funding for public school students who are failing due to lack of resources and provides scholarships for those experiencing financial hardships or trauma.

Main topics

  • The idea of resilience and how it can be learned.

  • How anger can be used as a tool for good.

  • The importance of learning from past experiences.

  • RedefinED Advisors, and their work in the education sector.

  • The need for action and creating actionable items to create change.

  • Why women are discouraged from expressing anger

Timestamps

1: Introductions Russell introduces Alyse Maslonik. They briefly discuss Elise's upcoming appearance on the news and her recent achievement. Elise talks about her background and starting her life in a domestic abuse shelter. - 00:00 to 01:50

2:  Resilience and Overcoming Adversity. Russell and Alyse discuss the importance of resilience. They talk about how people can rise above difficult backgrounds and use their past experiences to propel themselves forward. Elise shares her own story of going through a criminal trial after experiencing abuse. They discuss the idea that people should not be ashamed of their anger. - 04:46 to 13:49

3: Redefining Education and Scholarships. Alyse talks about her organisation, RedefinED Advisors, and their mission to provide scholarship funding for underprivileged students. Russell and Alyse Elise discuss the importance of education and scholarships. They briefly touch on Elise's upcoming book. - 25:08 to 29:46

4: Taking Action and Creating Change. Russell and Alyse discuss the need for action to create change. - 31:07 to 32:39

Action items

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.  

How Imposter Syndrome can drive Burnout

Impostor Syndrome is something many people experience at some point in their career. It often strikes at moments of success – a new job, promotion or additional responsibilities - and can lead to people experiencing feelings of doubt about their skills, talents, or achievements.  They can also feel that they don’t deserve their success, that what they’ve achieved is down to luck, good timing or just being in the right place at the right time and that they'll be exposed as a fraud.

The link between imposter syndrome and burnout is primarily rooted in the psychological and emotional aspects of these experiences. For example, individuals with imposter syndrome often set unrealistically high standards for themselves due to their fear of being exposed as inadequate. The pressure to meet these high standards can lead to increased stress and contribute to burnout. They may also feel the need to constantly monitor themselves to prevent others from discovering their perceived inadequacies. This heightened self-awareness and self-scrutiny can be mentally taxing, another contributor to burnout.

Imposter syndrome can also drive individuals to overwork as they try to prove their worth and competence. The constant need to prove themselves can lead to long work hours, neglecting breaks, and a lack of work-life balance, which are factors associated with burnout. At the same time, people experiencing imposter syndrome sometimes neglect self-care activities and relaxation because they feel they don't deserve them or that they should be constantly working to prove themselves. This lack of self-care can exacerbate burnout as can the negative self-talk and self-doubt that are common in imposter syndrome.

Whilst there is a connection between imposter syndrome and burnout, they are not the same thing. Imposter syndrome is more focused on feelings of inadequacy and self-doubt related to accomplishments, while burnout is centred around exhaustion and reduced engagement due to prolonged stress. Addressing these issues may require different approaches, such as building self-esteem and seeking support for imposter syndrome, and managing stress, setting boundaries, and prioritising self-care for burnout.

Make anxiety your friend

Keywords

Resilience – Anxiety – Mental Health – Emotions – Anxiety Toolkit

In this episode of Resilience Unravelled, Dr David Rosmarin, the founder of the Centre for Anxiety (New York, Boston, Princeton), associate professor at Harvard Medical School and Director of the McLean Hospital Spirituality and Mental Health Programme talks about anxiety and how to make it your friend. Often, people who suffer from anxiety either exhaust themselves trying to cure it or resign themselves to a lifetime of fear and worry but Dr Rosmarin suggests that instead of fighting their anxiety, people can turn it into a strength. 

Dr Rosmarin defines anxiety as a response similar to fear but triggered by uncertain or future events rather than immediate danger. He emphasises that anxiety can be a normal and potentially positive emotion if managed correctly, challenging the notion that it is always negative or pathological.  He also discusses exposure therapy as a technique to deal with anxiety and how leaning into anxiety can be liberating.

 Main topics

  • Tools for managing anxiety.

  • The importance of spirituality in mental health and how it often gets ignored in psychiatric treatment.

  • The concept of increasing tolerance of uncertainty as a way to cope with anxiety.

  • The role of community and social connections in managing anxiety and improving mental health.

  • How exposure therapy can be used to manage anxiety.

 Action items

Find out more about Dr Rosmarin at https://dhrosmarin.com/
His book Thriving with Anxiety: 9 Tools to Make Your Anxiety Work for You is published in October 2023.
Connect with Dr. Rosmarin on LinkedIn for further engagement and updates.

    You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.  

Resilience, vision and innovation

Keywords

Resilience – Vision – Innovation – Sudan – Digital Economy – Social Enterprise

In this episode of Resilience Unravelled Aziz Musa, a transformative leader in the digital marketing realm, talks about his story which led him from Blackpool, to Dubai, Sudan and finally Egypt.

As the youngest public company CEO in the UK, Aziz had already made significant strides in the corporate world. However, in 2017 against a backdrop of political unrest and war, he founded Cush.Digital with the vision of building both a social enterprise and the digital economy in Sudan, 

In this podcast Aziz shares his experience of living through a civil war in Sudan and of having to relocate to Egypt. The process of leaving Sudan during the war was difficult and he discusses how he approached some of the decisions he had to make for his family and employees. This includes evacuating people from a war zone, going through military checkpoints, crossing the border, providing employment and support for families.  He also shares some of the background to his business life and talks about growing a digital agency through client satisfaction and how his company trained over 4,000 people in Sudan in digital marketing, on a pro bono basis.

Main topics

  • The importance of making deliberate decisions and having a higher purpose when facing adversity.

  • Planning ahead and being proactive in managing anxiety and building resilience.

  • Creating a social enterprise alongside a business

  • The 10th Man Experiment

  • Why we need backup plans and to be prepared for changing scenarios.

  • The importance of having a plan to manage anxiety and build resilience.

  • The process of using logic and expertise to determine the real threats.

Timestamps

1: Introductions (00:02-01:41
2: Aziz's Background and Work (01:41-04:01)
3: Aziz's Experience of War (04:47-09:00)
4: Escape from Sudan (09:18-14:37)
5: Building Resilience and Managing Anxiety (14:37-19:17)
6: Planning for Unlikely Scenarios (19:52-23:15)
7: Aziz's Work and Contact Information (23:58-27:33)

Action items

   You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.  

Putting people first – the benefits of Human Leadership


A survey by Gartner of 230 HR leaders showed that 90% of them believed that it was essential for leaders to focus on the human aspects of leadership if they were to succeed. It also showed there was a 37% increase in high engagement for those employees who worked for a human leader and that these employees improved their team’s performance by up to 27%. However, another Gartner survey of 3,400 employees conducted at the same time showed that only 29% of them thought that they were led by a ‘human leader’. The business case for human leadership is there so why aren’t leaders more committed to the approach?

Human leadership refers to the practice of guiding and influencing a group of individuals or an organisation towards a common goal through effective communication, collaboration, empathy, and understanding of human behaviour. It emphasises the importance of connecting with and inspiring people on a personal level, considering their needs, motivations, and strengths.

Contrasting with more traditional, authoritative, or transactional leadership styles that focus primarily on power dynamics, hierarchy, and task-oriented goals, human leadership places people at the centre, recognising that a motivated, engaged, and well-supported team is essential for achieving sustainable success. Some of the benefits of human leadership include:

  • Enhanced Employee Engagement: Human leaders build relationships with their team members that lead to higher levels of engagement and job satisfaction. Employees feel valued, supported and understood so are more likely to be motivated and committed to their work.

  • Improved Communication: Human leaders prioritise open and transparent communication, creating a culture of trust and encouraging team members to express their ideas, concerns and feedback, leading to better collaboration and decision-making.

  • Higher Productivity: Employees who feel connected to their leader and colleagues, are more likely to work collaboratively, share knowledge and contribute, leading to increased productivity and better results.

  • Reduced Turnover: Human leaders create a work environment that fosters loyalty and a sense of belonging. Employees are less likely to leave so staff turnover and recruitment and training costs are reduced.

  • Enhanced Creativity and Innovation: Human leaders encourage employees to share ideas and perspectives, promoting a culture of innovation, creative problem-solving and new solutions.

  • Higher Employee Well-being: Human leaders show genuine care for the well-being of their team, provide support during challenging times and promote a positive and healthy workplace culture.

  • Effective Conflict Resolution: Human leaders address conflicts and disagreements constructively, using open communication and empathy to facilitate resolution and maintain positive relationships within the team.

  • Development of Leadership Skills: Human leaders focus on mentoring and developing the leadership skills of their team so individual growth improves and a pipeline of future leaders built.

  • Positive Organisational Culture: Human leaders contribute to the development of a positive organisational culture based on respect, trust and collaboration. This attracts top talent and contributes to the organisation's reputation and success

  • Adaptability to Change: Human leaders are more attuned to the emotional and psychological impact of change on their team which helps employees navigate transitions and adapt to new circumstances.

  • Higher Employee Satisfaction: Employees with human leaders are more likely to feel satisfied with their work, interactions with colleagues and overall work environment.

  • Improved Performance Reviews: Human leaders provide regular feedback and coaching so employees improve their skills and performance and contribute to meaningful and productive performance reviews.

Whist other leadership styles may have their own strengths and applications, human leadership stands out for its emphasis on building strong relationships, understanding, and addressing the emotional needs of team members, and promoting collaboration and empathy as fundamental aspects of effective leadership.

Human leaders choose transparency over control, relationships over hierarchies and wellbeing over productivity. They engage with employees, lead by example and are authentic and empathetic. They possess high emotional intelligence, are calm and confident, and communicate clearly.  They see change as a way of building a new and better future where the values and purpose of the organisation are genuinely believed in and lived out every day.

In today’s constantly changing world of work, can you afford not to be a more human leader?

Happiness or satisfaction?

 Keywords

Resilience – Satisfaction – Happiness – Cognitive Behavioural Therapy – Beyond Happiness

 Dr Jennifer Guttman received her doctorate in clinical psychology from Long Island University and began her career working at a family homeless shelter in New York. When she found that traditional protocols made it difficult for people to access her services, she fought to ensure that every resident could meet with her as often as they needed, working day and night to fulfil requests for services.  

Motivated by a desire to reach even more people, she started lecturing and opened a private practice where her approach fuses traditional cognitive-behavioural therapy techniques with her own core methods, which have been developed over thirty-plus years of personal interaction with her clients. The combination of these innovative methods and her unparalleled empathic abilities has enabled her to have a profound impact on thousands of patients from diverse walks of life.

Jennifer has just published a book called "Beyond Happiness: The Six Secrets of Lifetime Satisfaction." In it she differentiates between happiness and satisfaction, stating that happiness is fleeting and dependent on external factors, while satisfaction is within one's control and achievable through certain techniques. She believes that resilience can be found within satisfaction as it includes confidence, self-reliance, and self-respect and that happiness can be a choice to some extent.

Main topics

  • The concept of resilience

  • Why we should aim for long-term life satisfaction rather than constant happiness.

  • The importance of not making assumptions and waiting for concrete evidence before acting.

  • Differences in communication styles between genders

  • The impact of people-pleasing behaviours on relationships.

  • Facing fears as a means of personal growth and building confidence.

  • The six techniques for sustainable life satisfaction

Timestamps

1.  Introductions: 00:02 - 00:51
2. Background and Expertise: 00.52 - 03:25
3. Agreement and Challenging Questions: 03.26 - 04:28
4. Moving Beyond Happiness to Satisfaction: 04.29 - 07:28
5. Defining Sustainable Life Satisfaction: 07.29 - 12:51
6. Exploring the Six Factors of Satisfaction: 2.52 - 14:14
7. Communication and Persuasion: 14.15 - 17:19
8. Communication Styles and Preferences: 17.20 – 20.56
9.  Overcoming Avoidance and Focusing: 20.57 -22:31
10. The Birth and Genesis of the Book: 22.32 - 25:16
11.Conclusion and Book Availability: 25.16 - 28:13 

Action items

  You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.