Why businesses need resilience

Recent research by MHR International shows the challenges mid-size UK and Irish companies are facing in today’s VUCA (volatile, uncertain, complex and ambiguous) world. Over 500 senior leaders from businesses employing between 500 and 5000 people were interviewed to find their views on the importance of resilience in dealing with change and challenges. The major threats they saw were the expectations surrounding their businesses growth as they compete against multinationals and of staying ahead of agile start-ups.

Recessions and financial crisis are of course not strangers to long-established companies but the pandemic brought unforeseen and previously unknown challenges. Now, businesses face another set of problems including the cost-of-living crisis and the war in Ukraine. 

Many businesses came though the pandemic and will now deal with these new challenges because they are resilient and have the ability not only to deal with change but also to use the experience as a catalyst for further development.

So, in the short term, a resilient business will get through challenging periods but then in the longer term they will start to see a positive impact on productivity and work quality as well as improved employee engagement, performance and an inclusive and secure work culture.

There is no doubt there will be tough times ahead but a resilient business will not just survive, it will thrive.

Look for the opportunity

Carrington Smith trained as a lawyer and practiced law for seven years before becoming an executive search consultant. She now owns her own executive search business so has to interview different executives to see if they fit the criteria for opportunities she is recruiting for. Part of this is finding out if they would be a good fit culturally and the way she does this is through character and values. Her favourite question is that ‘we all have moments that define us, can you tell me about an event that has shaped you and how it did’. During the pandemic she decided to write a book to provide the answer to her question.

One of the things Carrington really looks for is resilience. She finds that people who haven’t had a defining moment haven’t had any hardships in life so are not able to deal with a ‘hurricane’ whereas to someone who had life experiences and developed emotional resilience it might just be a ‘rainy day’. Executives need to react and change quickly and be able to flex their resilience muscle.

In the US there a are number of laws and regulations regarding what you can ask people in an interview situation. Carrington uses that particular question because it’s very open ended. People respond with many different answers but being willing to be open and vulnerable can tell a lot about them. Some say getting married or the birth of child but this doesn't give much about character, values or resilience. You need to dig deeper – some moments can be almost everyday but also very transformative.

Carrington came from a very religious family where there was emotional, spiritual and physical abuse. When she got to college she was raped and the family response was to tell her not to talk about it. Now people ask how do she find anything good in being raped. How did she bounce back from it and not be defined by it. She knew she didn't want to be defined by it. When we tell ourselves about not being defined by something it’s generally not talking about it. The traumas that happen and that we don't want to be defined by we don't talk about and we don't deal with them. They then become what Carrington refers to as ‘the monster under the bed’. They end up controlling us because we haven’t dealt with them. We have to face these things head on. Feel the emotion then go back to what happened to us and incorporate it as part of our life experience. That is how we grow.

The motivation for Carrington’s book came from the pandemic. When it hit she realised her very ordinariness made her story compelling. We all experienced universal trauma but the way she responded to it was different.  She saw it as the opportunity of a lifetime – a historic moment that we might never have again to stop, evaluate and change course. She felt she was equipped to handle it so wrote her book by knitting her stories together as a road map and as a gift to share how she had experienced different traumas and got though them.

An example is her second divorce. The death of her marriage meant she got a whole new life. She went from she had lost to what she had gained – the opportunity to reshape her life. Carrington takes focus from what’s lost to what’s gained. Mindset is a muscle so the more you use it the stronger it gets. Now whenever something bad happens she looks for the opportunity. She now recovers faster having been through several traumatic experiences. That's not to minimise the feelings but to focus on there being something good on the other side. Having a sense of purpose gives meaning to the challenge you are experiencing.

Many senior executives have feet of clay. They don't have character but have been over promoted, have a good network set and strong political acumen.  Carrington feels there used to be two separate personas  - the personal and professional. The pandemic changed this with zoom calls providing a window into people’s lives so the two personas came together.  She also thinks the pandemic showed peoples authenticity and vulnerability so a lack of vulnerability and authenticity in executives are red flags. Some people are never going to share their emotions but are able to show empathy and meet people where they are and this willingness to acknowledge things will impact workplaces positively.

You can find out more about Carrington at www.carrington-smith.com where you can download the first chapter of her latest book Blooming free.

You can purchase the book at Blooming: Finding Gifts in the Shit of Life

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.

Growing a business to give back. Critical lessons in love and leadership.

Revanti “Rani” Puranik is co-owner, EVP and Incoming CEO of Houston-based Worldwide Oilfield Machine (WOM). Over 15 years ago, she joined WOM, an oil and gas equipment manufacturing firm, and has since implemented the framework for communication standardisation operations and business development. As a result of these frameworks, the company grew to more than $350 million in annual revenue. Rani has been named one of the “Top 25 Most Influential Women in Energy 2022” by Oil and Gas Investor and Hart Energy.

Rani grew up in Houston, Texas for the first nineteen years of her life. For the next nineteen she lived in Pune, India were she founded and ran a dance company for leadership and empowerment. In 2007 she moved back to Houston where she joined WOM and in 2014 she graduated with a MBNA in Finance from Rice University. In 2016 she became the global Global CFO at WOM before becoming the incoming CEO. A different part of her life is that she is the Chair for her family foundation. The Puranik Foundation operates a residential school in Pune India for under-resourced children with 250 children currently living on campus. Three generations of Rani’s family are involved with the foundation, her mother who set it up, Rani who is very active in multiple programmes across the globe and Rani’s eldest daughter who is the managing director for all of the US based foundation projects. Rani also has a third hat, with her first book due to be published in November 2022.

The oil industry is still heavily male dominated so Rani has needed to be resilient.  She feels that there have been a number of women ahead of her who paved the way and allowed her to be stronger in the business. She also believes that the industry goes beyond gender and is more about merit. If we show up as human beings, are dedicated, committed, understand our skills and talent, are open minded and able to collaborate with a variety of people it goes beyond what your gender is. When people start to look at you in a meritocracy you are taken forward and that is what has helped her to stand her ground.

There a lot of women in senior positions who feel they are more talented than their male colleagues because they've had to fight twice as hard to get where they want to be. Rani would give these voices credit because they have had to fight a little harder, been stronger, showed up a bit more, been more resilient and had to give the benefit of the doubt. It has happened in the oil industry but it is easing up a little bit and Rani has seen a change with a push towards hard work and merit.

Rani’s family has always had an ‘earn and return’ philosophy. WOM was started by father and he was always focused on business growth but her mother is more about what can we give back to society. Rani can understand the views of both parents and the way she sees is that we are not immortal. With that in mind she is building and growing the business to really give back. The goal for the next five years is to be a $1 bn company but in tandem with that is the life goal – the company wants to positively impact one billion lives around the world. This is more than a company philosophy, its the culture and fabric of who they are as a company and team.

By wrapping meaning into the working day people can see that they are there to achieve not only a financial goal but that they also have a goal of purpose. When things get tough you know what you’re doing and why you’re doing it. Their customers are not just clients who pay - they are every life they can touch. This can be the lives of people working in the company though employee programmes and benefits or the career ladder but also by impacting positively and making life better for the end customer. What keeps the company going is innovation and efficiency. If they can bring the overall coast down that gets handed over to the customer so their expenses come down and the end user eventually gains the benefit.

The company is also very clear on its impact on the environment. They do provide equipment to drill for oil and gas but use technology to minimise the disposal, the materials used and the overall harm to the environment. In operations they consider the people out on the fields to make their life safer, better and easier as well as produce at a more economical rate. Their philosophy is about people.

The nature of business is to innovate and many businesses in the sector are getting into more renewable alternative energy. At WOM they consider themselves to be a vertically integrated manufacturing company with their core competences being in bending and molding steel with very specialised coating processes. They are primarily an engineering and manufacturing company who can cater for any heavy industry requirements out in the field, for example rail, defence or shipbuilding, so that is the type of expansion they are looking at in addition to renewables.

Being the founder and CEO of a dance company in India and now CEO of a multinational, Rani has realised there are 4 stages to leadership.  Stage 1 is listening, Stage 2 is acting as the bridge, Stage 3 is providing inspiration and Stage 4 is letting go, which Rani feels is the best part of leadership. Employees have gone through the different stages and now have the inspiration, confidence, and know how to lead.

The idea of legacy is important to Rani. This hit her when she lost her brother in 2018. He was 8 years younger than her and his sudden passing made her realise that we are not immortal.  She feels that if she can make conscious and mindful decisions today she will have the potential to make the next life better and her efforts will pass on from one life to the next. To Rani the effort and intension of making a life better are a legacy. This can be linked to her creation of meaning. When things get tough there is a sense of purpose and legacy in both the organisation and the foundation.

People often see large companies with huge resources and wealth but whether it’s in good times or bad, Rani feels we are all just stewards. She has always been spiritually inclined and has looked for a larger purpose and meaning in life. This isn’t just because she is part of a big family business but because she feels very responsible and that has made her look for that meaning. There are always situations when we have to dig in our heels, stay determined and keep going but there are also times when we have to surrender and say I’m not in control here. Not everything goes our way and that's when it clicks and you realise you are just a steward, a bridge to connect one generation to the next. If you give your best then everything else will come together and when you give with a good heart in some shape or form it does come back.

Rani’s book Seven Letters to My Daughters (Morgan James Publishing, Fall 2022), pulls together different threads and strands of her life. The motivation to write it came from her girls who said she should write her story so her message can become her legacy. She dug into the science of ourselves and found that conceptually we regenerate ourselves every seven years so as human beings we are new people every seven years. She wrote a letter for every 7 years and each contains a critical lesson of love and how to lead. What is it to be a leader How do you lead? What does legacy mean and how do you build that? They are things she believes has made her successful, satisfied and peaceful in this day and age.

For more information, please visit https://ranipuranik6.wpengine.com/

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.

A practical approach to leadership. The Zen Executive

Jim Blake is the CEO of Unity World Headquarters, a spiritual, non-denomination, non-profit founded in 1889 in Kansas City, Missouri. It helps people of all faiths and cultures apply positive spiritual principles in their daily lives. He had previously held numerous executive positions in the corporate world, including as Director of Customer Operations for Landis+Gyr, a global leader in the utility industry, and Vice President of Products and Technology for Rhythm Engineering.

Jim is based in Missouri which is known for its weather threats including tornado’s and recently the state has been experiencing 95 - 100 degree heat. There is an on-going threat from nature whether its fire, snow or storms and you need resilience to deal with these sudden changes in weather. Part of being resilient is acceptance of where you are and what may or may not happen. Establishing the proper mind set for being prepared is important, as preparation is the key to eliminating fear. If we accept the risks and prepare properly then you can reduce the fear and anxiety that might come with threats from the weather and from anything else.

Acceptance is a vital skill of understanding. Taking the stoic approach when things happen - what you do about them is the thing that makes the difference. Some people come out of adverse events well whilst others are completely defined by it, sometimes for the rest of their life. Acceptance is also an important part of healing. Our emotional posture and thoughts about these things dictate our experience of it. Something happens in your life and its how you handle that through your thoughts and emotions that determines your experience of that event. Accept and move though it and you’ll still have the rest of the day to be fine or hold on to it and let it impact your decision-making and how you interact with people for the rest of the day. It’s an important self-awareness skill.

Jim’s undergraduate degree was in IT coding but although he enjoyed it he found it to be isolating. In the early 1990s IT companies were moving away from main frames and mid ranges to PCs. With new devices and the Internet coming on line Jim took the opportunity to move into network communications. It was more social and more big picture and so he took his career in that direction. Since then he has led teams in general IT, application support, coding and network development until in 2016 he joined Unity World Headquarters as CEO.

Leading a non-profit is a very complex role perhaps more so than a commercial organisation. Jim’s background in programming and project management work formed a great base and he had learned huge amount from the leading global organisations he had worked in. The main things he had taken away were their commitment to innovation, their dedication to new product development and their focus on bringing on talent. That innovation served him well at Unity and gave him a really powerful way to use his experience and apply a whole new set of thinking in how it does it does its work.

Unity sits under an umbrella of teachings called new thoughts from the late 1800’s. These ancient principals that were mainly taken from the east and are traditions based on spiritual principals related to emotions, thoughts and how these create the experience you have as your life unfolds.  All of these new thoughts, areas or traditions work on a practical level not as a lot of dogma. Unity didn’t want to be classified as a religious organisation because it wanted it’s teaching to continue to evolve over time. Through its website it provides a lot of resources that are practical with sections on healing, grief, addiction and other everyday problems but looking at them from a spiritual perspective that takes its truths from all of the major traditions from the east.

Jim’s book, The Zen Executive, is based on the experiences he had during his corporate career. The first section is about self care - getting in touch with how your feelings and emotions impact your experiences and why and how you can better care for yourself. The better we do this in mind body and spirit, the better we perform and the better we show up.  When we show up stressed and angry, it affects our decision- making and the relationships around us.

The second part of the book is about the intersection between business and life and the practices that make people feel that they cannot combine their spiritual and work lives. Jim feels they can be combined so you can bring your whole self to work. The last part is about leadership and understanding leadership from a new perspective so you bring compassion, empathy and wellbeing for yourself and those you serve with to bear. There is the idea that you cant be good to people and that you have to treat them with fear intimidation, command and control. Jim thinks that if you do it the other way the results are even better. When a person feels safe, heard and appreciated, they are far more productive than if they are in fear and stress around their work.

Some people confuse the message about being safe, heard and appreciated as being soft, woolly and non-accountable but those things are not true. People still need to be measured, to show they are doing a good job. They need to be encouraged and have their potential understood and maximised. Leadership is not just about letting people run riot. One of the major points in the book is that you can still hold people accountable but that you can do it in a way with compassion, respect and transparency so you bring out the best in their performance. People know when they are doing a good job and what they are capable of so it's the job of the leader to hold a lens up and say ‘you’re doing this and that's great but you could be doing more’. Some people find this threatening, challenging, bullying or patronising. That's their choice. The job of the leader is to see the potential and then help their employees to see it to.

Jim feels we need to bring our whole self to work and advocates that some of the things we do at work are in alignment with things that exist in our spiritual life such as compassion, empathy and deep listening. The idea that work just has to be work and that `I can t bring some of what I believe in terms of my own spirituality’. You don't have to put it on blast but Jim suggests we can bring a spiritual approach to our work and posture of service to what are doing and how we are doing it. We don't need to share the reasons and motivations that inspire us with everyone but we don't need to exclude them from the workplace either. Jim feels the way to do this is to bring the same spiritual posture we feel in our most comfortable setting to the office in how we treat people how we approach our work and how we endeavour to inspire others. By finding the why and then giving context you understand the meaning of the work you’re doing. You are linking work to meaning.

You can learn more about Jim at www.1amjimblake.com where there are details about his book “The Zen Executive”. You can find out more about Unity at http://www.uinty.org

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.

The actor’s mindset. The role of resilience

Craig Archibald is an acting coach in California who works with actors at all levels in their careers – from movie stars to those just starting out. He grew up in western Canada and got involved in the theatre when he was 11 years old. He became a professional actor when he was 15 and put himself through college using the money he made from acting. His college professors were British ex-pats and at the end of his course they suggested his next move should be to study in the UK.  He came to London and got a job at the Royal National Theatre as well as studying with leading teachers from RADA, Webber Douglas and the Guildhall. He then moved to New York’s Neighbourhood Playhouse and studied the Stanislavski method to acting. He had a twenty-year acting career before realising he also had a different set of skills, those of writing, producing and coaching.

Craig went through a major life change in his mid 40s and moved from Manhattan to Malibu where he took some time to get some perspective on life. He then decided to focus most of his attention on coaching and set up a west coast version of his New York coaching operation where over the last 12 -15 years he has worked with a lot of young artists to get their careers on the road as well as working with people higher in the industry to help them become more grounded.  Hollywood can be distracting and very ego driven and the problem with that is that is that you are going to be disappointed because your ego will always find reasons for failure. Turning that around and making it a positive is part of what Craig does along with mentoring people coming into the industry so they are a little more prepared. There is so much judgement nowadays particularly through social media and the capacity for people to say unpleasant things is far more common than it used to be. People in the public eye have to be able to take those negative comments and turn them around – to use them and then let them go.

Anyone who has worked in the theatre has had to learn the idea of doing something day in day out, whether you want to or not. If you are ill, tired or just don’t feel like it, you still have to turn up and perform. This teaches you a certain type of resilience – the ability to weather the storm, to manage your performance and give what needs to be given. This is not necessariliy 100 % but its always ‘just good enough’. You then lose the idea of perfection.  Craig tells his clients to aim to be above 95% every time. True professionals are disciplined enough to be above 95% every time. They aim to be the best they can be on the day but also to allow themselves room to be human, to be vulnerable and to weather the storm. Craig feels true professionalism lives at that level. With discipline, focus and the ability to maintain a performance focus, the audience might not know where you are on the scale but they receive the very best you can give them at that time.

Craig uses the expression ‘Acting is living truthfully under the imaginary circumstances’ to describe what actors do. Sometimes you get roles that are very close to who you actually are so the imaginary circumstances are very similiar to your personal circumstances. If you don't get a role like that and are an actor who can do deeper character roles and knows how to address getting into character you have the ability to create a character, and change the voice, hair colour, accent and stature. Gary Oldman is a master of this - he uses ‘Gary’ when he needs to and creates other layers to characters when he doesn't. He crosses that line so that some performances he gives are close to who he is whilst others are another character completely. Really it comes down to the individual given circumstances of the character. Some people are more comfortable playing someone closer to themselves whilst others are happier diving into the deep end of creating a character. It depends on the individual actor and how they see it.

Working in TV is completely different. It moves very quickly so its easier to use your basic personality to be in front of the camera 9 to late, Monday to Friday. Generally actors love playing something other than themselves so can find a way to put something different in their perspective, attitude or characters point of view. It’s more fun for them than playing themselves. On TV its a difficult job, full time and intense with lots of pressure and script changes. Actors tend to be a bit more protected, simple and starrtightforward with their work so they can adapt to those changes as they go through the day and not be thrown off and have to recreate all the time!

In leadership terms and in human behaviour terms there is a great drive for authenticity. Craig thinks authenticity is the key to everything. Actors give their authenticity depending on their characters authenticity. They can play someone whose not authentic through the given circumstances - whatever the script tells us we have to live truthfully inside those given circumstances. Within this wecan find where the character is or isn’t authentic. We have to ask  ‘what is my obstacle?’ What you do when faced by an obstacle gives the audience that characters moral code. The moral code is given by the actions a charcter takes. Actors ‘what is my obsctacle?’ and as a charcter what do I do as that character to get around it? It gives the moral complasss for that character. We have to be that character and use that mortal compass and authentically use myself to fill up that moral compass at whatever level that is.

Actors have to deal with a lot of rejection which can be pretty brutal. Boundaries are part of dealing with rejection and are also essential in life. It is not the rejection that hurts you rather your self. The rejection can be small but the negative voices that you have are going to come out and take over. Craig recommends daily practices such as meditation of physical activity. Positive self care makes a difference and helps you get into your own world again. Craig tells his clients that if they are being rejected its a good thing because youre actually auditioning and not just sitting around waiting for someone to call. You are actively pursuing your career so that’s a win. Each casting meeting means you are proving that you are a quality artist even though you might not be right for this project. If you can win the room you’re going to have an acting career.

You need resilience to come back from rejection. Craig feels you need to make a crisis management plan so you are ahead of the game. Whatever happens you will know what to do, how to come back from those moments and pre think a crisis. In this crisis this is what I’m going to do. If you give youerself the space and time to feel your feelings before you respond and take your time to remove yourself from the situation so you can clear your emotions and get ack to your authientic self so you can respond in a way you are proud of.

You can find out more at the Archibaldstudio.com Craig is also the author of The Actor’s Mindset: Acting as a Craft, Discipline, and Business.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.

Choice, growth and resilience

Amy Eliza Wong has been a leadership coach for ten years and partners with leaders and teams on growth, transformation and flow with a particular interest in communication, which she feels is the entry point for all things transformation. Before she became a leadership coach, she worked at Sun Microsystems for ten years having studied mathematics at Berkeley. After having her first child she gained a Masters in Transpersonal Psychology, a subject she found fascinating, and this combined with her Maths background provided the perfect balance for coaching.

Psychology is the study of mental processes in human behaviour but Transactional Psychology is not limited to mental processes. It looks at the systems view of the human condition, factoring in things like consciousness in the womb, consciousness as a whole and also pulls in ancient wisdom traditions so becomes a much larger study of Psychology. 

Amy looks at resilience in terms of growth. We are interfacing with the stuff of life and every moment is contributing to our growth. Perspectives and beliefs are growing whether we like it or not. Growth and resilience go hand in hand. We can think about our growth in two ways - by accident or on purpose. If we want to be resilient we need to take life by the horns and maximise our wellbeing by embracing both. Most people focus on growth on purpose because that's what’s wanted – its the things we planned for, were hoping for and were willing to get uncomfortable for but it's the growth by accident that we need to look at. This is usually related to shame, disappointment or embarrassment - the stuff of failures, mistakes and setbacks - but where we have tools to harness both categories that's when we live on purpose.

Amy uses purpose as an adverb - on purpose meaning that it is intentional and we are fully harnessing choice with full intension and awareness. When we can choose to be on purpose we choose to harness our choice and respond rather than react to life.  Doing things with a sense of purpose knowing where you are growing and doing it purposefully.

Amy’s book is called Living on Purpose which is based on her own personal stories about growth and transformation and conversations she has had with a diverse set of individuals. She uses these powerful stories with social neuroscience to present a roadmap of the five choices of perceptional shifts that we can choose to make in order to stop self sabotage and loose the self imposed limitations we have. These are born in our belief system and it’s the interpretations we make that end up muting the quality of our own life.

People want to achieve something. The thing could be to make more money, to own their business, become a CEO etc., but Amy feels that we only think we want the thing we want. What we actually want is the feeling we think we would have as a result of achieving that thing. We are trained to use the thing as a proxy – we became attached to the thing and the strategy of realising it. This is largely due to educational system and how we develop as humans. In school we do what we were told. To get good grades, to make our parents happy and get into a good college and university, then to get a good job, make lots of money and then we’ll be happy. We put all our trust into following this strategy because it’s what I’m supposed to do to be happy. It never works though because we never really check if that's what’s going to get me to what I really want to feel. The choice is to feel it out rather than figure it out.

The chief source of failure is choosing what you want in the moment rather than what really want. This captures the slipperiness of choice because we can say we want to be healthy but at the same time we really want a bag of potato chips and to watch the game. We have to look at what we truly want and be honest with ourselves. What is the choice that aligns with what we truly want rather than what we want in the moment. We are not set up to have deferred gratification and are constantly investing in cognitive processing and energy to achieve that. Aligning our chemistry with our purpose is important. Quick wins are important. Self care, getting enough sleep and eating well are all important because if we are if not in an optimal state it is even harder to find the band width and reserves to make the choice that truly serves us.

Her new book is Living on Purpose: Five Deliberate Choices to Realize Fulfillment and Joy (BrainTrust Ink, May 24, 2022).

Learn more at alwaysonpurpose.com. 

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.

Making it happen

Sam Syed is co-founder, CFO and COO at Capsll, an app that enables users to gather their once-scattered memories into digital time capsules. Sam was born in London and is one of six brothers from a working class family. He has a Portuguese and Pakistani heritage and became aware of racism at a young age. but feels this helped him build his resilience. He looked on himself as different but in a good way. He was the only coloured person in his group so any racial slurs toughened him up and made him a better person. His working class background also meant he grew up wanting things but didn't always get them. His friends all got weekly pocket money but he didn't and he quickly realised that he would have to break the mould so he could obtain things for himself.

Sam says he had a fantastic childhood and upbringing but is also thankful that it wasn't ‘silver spooned’ so that what he accomplished was from his own personal success. He thinks his biggest success is that he never settles and that he’s always looked for the ‘what if’. He started his career as an equity broker in London advising clients on Commodities, Equities and FX, eventually rising to the role of Derivatives Trader.

In 2012 he was offered a wealth management position in Dubai helping clients achieve their financial goals through all areas of wealth management. Originally he wanted to think about it but he now thinks it was the best decision he ever made. After building a successful career in Dubai he was then asked if he had ever thought about moving his career to Manhattan. He hadn’t but he was very curious and that was what took him to New York. The first year was very difficult. The salary he had been promised didn’t materialise and he was unable to move any of his clients from Dubai so he had to start from scratch but he managed to build a new ‘empire’ in New York and won some national awards. It was at this point that his long time friend Clint called him with an idea he wanted to run past him.

Sam’s passion for history and philosophy added to the lessons he had learnt as a boy and from the time he spent in Dubai and New York meant he was up for the challenge and he moved from managing other peoples wealth to having to create a new business. He feels that building from scratch is much harder. The challenges he faced during the start- up of Capsll App were completely different to those in the corporate world.  Having raised all their funding, he realised the things that he had left behind – the support from a mentor or boss, a calendar filled with what you should be doing and when which provides a routine and structure for each day.  

Sam feels you need external help and advice as well as internal support and help. There is a fear in the corporate world now that you can’t disagree with each other. But if you cant have disagreements then innovation and creativity disappear.  If you have different views or highly passionate and enthusiastic people conflict is inevitable. Companies need heated debate but also a way of not making things personal so you can see the point of the conversation in the first place.

Sam is now excited to be making a difference to people’s lives by utilising the Capsll App and helping them preserve memories of their legacy in a different way.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

For more information, please visit https://www.capsll.app/

Leadership in the remote workplace: Opportunities and challenges

The combination of technological advances and shifting cultural norms has resulted in the remote work trend continuing to grow in popularity as numerous companies embrace this new way of working. 

However, with the rise of remote work, there is an increasing need for leaders who can motivate and inspire team members from a distance. Effective leadership in the remote workplace requires a different set of skills than traditional office management.

The rise of this new setup in the virtual world has presented new challenges for leaders. How can leaders effectively lead a team when everyone is working in different locations? And how can they leverage the opportunities that come with a more dispersed workforce?

In this blog, I'll be discussing the challenges and opportunities of remote leadership. Leadership in the remote workplace can be difficult because leaders can't always rely on face-to-face communication. However, there are many opportunities to take advantage of when leading a team remotely. Keep reading to learn more!

The opportunities in leading a remote team

Leading a team remotely can present a number of opportunities. For example, it can allow leaders to build a more diverse team, as they are not limited to candidates who live in their area. It allows them to tap into a global labor market.

It can also allow leaders to create a more flexible work schedule, as the traditional 9-5 workday does not bind them. It can improve work-life balance. This can be a huge convenience when managing time and meeting deadlines.

Additionally, leading in a virtual world can help leaders develop their communication and organizational skills, as they will need to effectively communicate with their team members in different time zones.

Opportunities to be innovative and experiment with new ways of working are also beneficial for leading a remote team. This can include experimenting with different communication methods, such as utilizing video conferencing instead of email or developing new corporate policies based on input from everyone in the organization.

In addition to these practical benefits, working remotely also encourages a broader mindset, encouraging all members of a team to think creatively about how to succeed in their roles and what is best for the company as a whole.

The challenges of leading a team remotely

One of the biggest challenges is maintaining team cohesion. Without the daily interactions that take place in an office setting, it can be difficult to build relationships and stimulate a sense of teamwork.

Additionally, remote work can make it harder to monitor employee productivity and identify issues early on. As a result, leaders need to find new ways to stay connected with their team members and ensure everyone is on track.

Another challenge is managing expectations. When members are not present in the same physical space, it can be difficult to manage deadlines and ensure everyone is on the same page. This is why leaders need to overcommunicate and provide clear guidelines.

Communication is also a challenge. With team members working in different locations, there can be a lot of miscommunication. It's important to find ways to effectively communicate with the team, whether that's through video conferencing, instant messaging, or another method.

There can also be technical challenges, such as internet connection issues or problems with video conferencing. These challenges can be frustrating, but it's important to remember that they are not insurmountable.

Lastly, remote work can be lonely and isolating. This is why it is significant for leaders to make an effort to connect with their team members on a personal level. 

Effective strategies for leading a remote team

One key strategy for leading a remote team is establishing clear communication guidelines and protocols. It is important to set expectations around how and when leaders will communicate with the team members and ensure that everyone follows these guidelines consistently.

In addition to establishing communication protocols, it is also important to adopt different communication methods that work well in a remote setting. For example, video conferencing can be used for team meetings, while instant messaging can be utilized for quick questions or updates.

During a video conference, encourage an open webcam policy so that team members can see each other and build relationships. Participants may use an online webcam testing tool to check their setup before the meeting.

When communicating with the team, it is also important to be clear and concise. This will help to avoid miscommunication and ensure that everyone is on the same page. Make certain to provide a written record of team communication, such as in a shared document or chat log.

In addition to these strategies, it is important to foster a culture of trust and respect within the remote team. Leaders should make extra effort to connect with their team members on a personal level and set aside time for relationship building over video chat or email.

Summing It Up

Leadership in the remote workplace is a new and evolving field. There are multiple opportunities for those willing to take on the challenge, but there are also several matters that should be considered. 

Leaders in the remote workplace need to focus on communication, culture, and trust. Communication is crucial to be certain everyone is on the same page. Culture helps employees feel connected to their work even when they're not physically present. Trust allows employees to feel comfortable taking risks.

Ultimately, for anyone who is eager to shake up their routine and find new ways of working, being at the helm of a remote team can be an exciting opportunity indeed. It might not be without its challenges, but these can all be overcome with the right approach.

Guest Blog Author

Jennesa Ongkit is a content writer for VEED.IO and an all-around wordsmith. In her spare time, Jennesa enjoys reading books, watching movies, and playing with her pets.

Mastering the nine pillars of resilience

Dr Stephen Sideroff started his career as a research looking at a learning and memory. He then moved into clinical work where he quickly realised stress was a major modulator of how people felt. They could be feeling really good but as soon as the amount of stress in their life increased, their coping abilities become strained and they began to develop different kinds of symptoms. He realised that if he helped people deal with stress it would help in all areas of their lives.

Dr Sideroff feels that people have a lot of ambivalence about managing stress because not all stress is bad and also because many of our successes are accompanied by stress. Because of this he switched to a more positive concept of resilience that he finds people are more attuned to.  As a result he developed his own nine pillar model of resilience. Stephen’s nine pillars encompass three different areas:

1. Relationships

a. Relationship with self. This is the foundation of all the other pillars. How you relate to yourself. Do you come from a place of love, acceptance and compassion or from a place of judgement, criticism and negativity.

b. Relationship with others. Do you have good boundaries. Can you make good choices in who you choose as people to relate to. If you have no choice eg a boss or colleague can you maintain good boundaries so you don't absorb negative or conflictual energy.

c. Relationship with something greater. This includes spirituality and having meaning in life. Having purpose or giving service, something that connects you to the larger community.

2. Balance and Mastery

a.    Physical balance and mastery. This is usually what people refer to when they talk about stress management.  Being able to relax readily, getting a good night’s sleep and being able to keep your nervous system in a place of balance.

b. Cognitive balance and mastery. This is about having a positive outlook and expectations. It doesn't mean you ignore dangers but once you've planned for them and handled them you switch into a more positive frame of reference.

c. Emotional balance and mastery.  Are you able to notice feelings that arise in your body and do you handle them appropriately so that you can let them move through and out of your body and not carry any excess emotional baggage

3. How we engage in the world

a.    Presence. People usually refer to being aware of your surroundings and being present in the moment. Stephen looks at two directions of presence. One is what I’m receiving and being aware of my environment and the second is my presence. What is the energy I project out to the world and that includes facial expression, posture etc.

b.    Flexibility. Am I able to make adjustments based on current circumstances. This has been very important over the last couple of years as paths of success have been blocked because of the pandemic. Are we able to make adjustments so that we can still get satisfied. Are we able to have different perspectives and also see those of other people. It’s about flexibility on many levels.

c.     The ability to get things done. We’re able to go out into the world. We have courage, persistence and perseverance so we can be successful in life. When we are successful it increases our sense of agency and self-confidence and then we experience stresses less impactfully.

One of the things about resilience is that it takes challenges to become more resilience. Challenges are resilience fuel. Dr Sideroff found his challenges in relationships, moves to different locations and jobs as well as challenges in the jobs forced him to challenge himself and become more resilient. He worked for fifteen years as an apprentice to a shaman which showed him a whole different way of viewing the world. It was in those years that he broke through some of his own defenses. He feels we can’t stay just on the surface of life.  The wounding is what breaks us open and causes us to reach deeply inside ourselves. All of this was what shaped him and how he approaches resilience.

Dr Sideroff has used biofeedback in and research biofeedback for many years. Biofeedback is a way of monitoring some aspects of your physiology and feeding that back to the person you’re working with or yourself. When you make an adjustment physiologically you get immediate feedback letting you know of your success so its an optimum conditioning or learning model that helps us tune in better to our bodies so we get into a better place of physiological balance.

Neurofeedback monitors brainwave patterns so you are able to get more directfully to the origins of physiological control For example, Dr Sideroff participated in a research study where they went into a drug treatment facility where they did a series of neurofeedback sessions. The first stage was to help people become more present by enhancing their access to prefrontal cortex and the cortex in general so it helped with attentional issues and being able to focus. They then shifted into another neurofeedback approach called Alfa Beta. This creates a deep state, a beta state in which memories can come up. Trauma can also come up but in the context of a very calm state so it’s a way of helping someone move through their trauma and be able to let go of it. It had tremendous success in the research study where there was twice as much abstinence two years post treatment as in the control group and 77% after three years.  This helped to put this kind of neurofeedback model into a number of drip drug treatment centres.

Resilience is a lens that brings together many schools of thoughts into a more tangible set of circumstances. Right now Dr Sideroff feels it is very important for people to learn resilience. We are all faced with huge challenges in the world. The complexity of life right now and with the pandemic and war in Ukraine makes it really challenging people all over the world. Resilience is a fluid kind of concept because it’s always about the best way of being in the present moment.

The future is evolving so quickly in comparison to the last twenty years. We are moving to adaptability and the reinvention of the future for ourselves.  There are some factors that interfere with our adaptability. If we adapt very well to our childhood environment that adaption can get locked so we carry the same type of adaption into adulthood.  If we have difficulty adapting to the adult environment it may be because we carry the lessons of our childhood into adulthood. If we grow up in a very dangerous childhood environment where we are always on the lookout for danger as an adult we keep our stress response activated much more that it needs to be. The lessons of childhood very frequently get in the way of fully adapting as an adult.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more or take Dr Sideroff’s resilience challenge or download a relaxation visulisation exercise at drstephensideroff.com  

A resilience assessment booklet is available by emailing sideroff@ucla.edu

Whats Next? Mindset, Choice and EFT

Sallie Wagner is a speaker, author, lawyer, real estate broker and instructor and life coach based in the Tampa Bay area of Florida.

She started her career in the law and real estate and moved into the coaching environment a few years ago. This had always been her passion. In college she started as physics major and ended up in theology and she had always had a hunger to learn more about it so when she had a ‘this is how I need to live my life moment’ went back and did some additional training and certifications and expanded what she was doing.

Sallie feels resilience is incredibly important and is crucial to our lives and our wellbeing in four major areas – physical, emotional, mental and social - and that there are some very simple ways to build resilience. Resilience can also help us to move out of all the regret we have in life – the ‘what ifs’ and the ‘if only’.  As we build resilience we can move out of those regrets.

The epiphany in Sallie’s life came when she started to feel that she was living someone else’s life.  At some point in life many people feel that they are successfully discontent - their life looks good on paper but doesn't feel so good inside. Research shows that the top regret of mid career professionals is ‘I wish I’d had the courage to pursue my own interests and my own studies rather than what was expected of me’. When it hit her, Sallie reconnected with her earlier trajectory for her life, that of being a professor of theology. She had always had a vision of herself as a teacher and as she extended her opportunities to teach more the opportunities flooded in.

Sallie took her law and real estate knowledge and used it to teach other people. She teaches many different classes every week and this also sharpens her skills and knowledge about what’s happening in the industry. She also teaches as part of her life coaching work and much of this is around Mind Apps and how we make conscious choices in life and uninstall those mind apps that take our conscious power and choice away. The process includes Emotional Freedom Technique (EFT) and NLP modalities to get to that level of the subconscious so that we can make lasting change. Sallie feels that if we’re depending on willpower we’ve already lost the battle. It takes a lot of energy to make those choices and if we’re stressed, tired or hungry we don't have the energy to do it so revert back to those apps that were previously programmed into us.

There are two main ways to undertake EFT. The Gold Standard and Optimal EFT. Sallie uses the Gold Standard which involves tapping on the energy meridians that acupuncture and acupressure are based on.  Sometimes the energy fields in our body get out of sync. This could be because of environmental factors such as our thoughts, emotions or even food affecting the energy flow so by tapping on certain meridian points on the body the energy becomes more aligned so we can address things and respond rather than react.

EFT can be remedial, if someone has a habit they want to get rid of or are dealing with grief, loss or anxiety. It can also be preventive for example if you know you are going to be in a challenging situation such as public speaking or exams it can help you prepare ahead of time or it can also be aspirational, helping to develop new goals for life. 

Another area it can be used in is in dealing with trauma. Sallie has used it when people have been stuck in an event in the past. They aren’t able to be in the present and can’t see anything good happening in the future. EFT can help in getting relief as the energy that is carried in our bodies can affect us physically so releasing the energy can help resolve the trauma. This is also one of the benefits of building resilience so we can get rid of some of those bad effects and life longer and healthier lives.

Sallie believes that to create success we need to make a process for everyday. Mindset is not taught and we need the mindset to view the success we have and also past it to see what it looks like afterwards. We need to have the right skills to have the right mindset for our careers, businesses and lives and then to take action to make it happen. Without action it’s just a philosophy. Without action it’s just hoping and dreaming.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more about Sallie at Salliewagner.com

Time Management. The bigger picture.

Jane Shaw is Learning & Development professional who started her career in the hospitality industry. She did a full time MBA at Henley then bought a pub in Suffolk, before going back to L&D, becoming an Associate specilising in senior leadership teams, EI, executive and group coaching. She is now starting a Masters in Business Psychology. She feels running a pub is very similar to learning and development. It’s about facilitating a room full of people - sometimes a very diverse group with some who want to be there and others that don’t.  

Jane considers herself a life long learner. For example everything she knew about leadership and management ten or twelve years ago has been reshaped completely.  Deepening knowledge also has the benefit of increasing self-awareness and the ability to empathise whilst exposure to different perspectives improves connection with other people. She also feels the process of learning is good for you with huge benefits to mental health. Learning or training whether academic or vocational is important to good mental health.

Jane doesn’t really believe in time management beyond the productivity checklist which she considers a helpful concept. She thinks time management is broader and bigger than this – it’s about how we manage ourselves and it links to many different things. Often people attend time management courses and come back very enthusiastic but after a short period slip back. Jane thinks the question we should be asking ourselves is how are we managing ourselves. In the bigger context it is apparent that more people are asking themselves this question now than three years ago. Post pandemic people are perhaps struggling to reset the boundaries, of what’s acceptable, about how they work, what productivity looks like and how that gets measured, how they compare themselves to others and their productivity and how they can still establish credibility with their bosses when there has been less presence around and people aren’t seen to be doing as much.

There is the question of whether it is about task management rather than time management. If you do the right things and do these things well then you are never doing nothing so why manage time when it’s about the choices you make. Every tool is about a task rather than the time itself. It's the same thing over and over again. The task is what matters not the time itself. You need to disengage to engage – its OK to not do anything, you just need to give yourself permission.

Leaders who inflict pointless meetings on the workforce are adding to burnout. The person who holds the meeting finds it more valuable and more enjoyable than anyone else. To many attendees it’s just a waste of time. Using Teams has made people feel that time is a limitless resource. Everyone is talking about going back to how it was but many people weren't happy with meetings before February 2020. Now it’s not about going back, it’s about cherry picking what was good and then moving forward. There is the opportunity to reframe. In poorly led organisations continuing to use the same processes and will produce inferior results and people will be expected to work harder but will still be doing the wrong things in the wrong way. Employees will walk away or end up taking time off with stress. People are slightly more fragile after Covid. Many have been stretched to the point of breaking but no one has informed the leadership world. Some old management ideas are still in place so it’s fundamental that we re-examine leadership to reset these ideas and be open to change. Influential thought leaders are saying that leadership cannot continue in the same way.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more at https://ninedotsdevelopment.com

Running towards the cannon. Self-acceptance, resilience and mental wellbeing

Michele Capots is a speaker, writer and mental wellness and resilience coach who is currently based in Arlington, Virginia.  Michele went through a clinical depression in her 20s that led to her having suicidal thoughts and planning to kill herself. She was a binge drinker and didn't drink every day but once she started she generally couldn't stop. She was in recovery for many years and had a really hard time dealing with her alcoholism as she felt all the things she associated with it didn't apply to her. Her drinking started out as a coping mechanism. Her father died when she was two and she grew up thinking she was different.  Alcohol made that OK and later when she was seventeen a sudden death in the family led to the drinking became the coping mechanism.

Michele stopped drinking when she was 25 and although at the time she thought that was too young she’s now grateful she stopped at that age. When she stopped drinking she went through a depression and went to therapy and onto medication and got better. Years later she went through a similar depression but this one sent her into a manic episode and she was diagnosed with bipolar disorder. She knew nothing about bipolar and was in and out of psychiatric wards for three years. Her bipolar manic episodes were bipolar 1 that meant she suffered intense experiences of mania and these episodes sent her into hospital – the episodes happened, she  was treated then released. She felt better and then the next year it happened again. Michele thought it was going to be like this for the rest of her life.

Michele was worried that it meant she was crazy and that she should be able to snap out of it.  She didn't think it was something that happened in your adult life, rather it was something you were born with. The self-stigma she felt was difficult to overcome and made her fight against the diagnosis and she didn't admit she had a mental illness. Illness is often portrayed as a war and this is not the best way of approaching it. Someone told Michele that she should to run towards the sound of the cannon and she took this as meaning she should run towards the problem rather than away from it. When she accepted that the disorder was only a part of her not all of her she found freedom and achieved mental wellness.

Michele feels mental wellness is different to mental health. Mental health is the diagnosis, therapy, medication and appointment with the doctor. Mental wellness is about finding the tools to help us get there – exercise, eating well, meditation and practicing gratitude – all the things we do to that help us take care of ourselves and maintain our mental health. Self- acceptance was really important to Michele. She fought against having a mental illness and the more she fought the more she was in its grip. Recovery helped a lot with that so she was able to accept her mental illness and realise that there was more to her. She thought her mental illness was all she was about and could offer someone but she then realised that there was a whole other side that she wasn't embracing because she was focused on her mental illness.

Its only fairly recently that words like mental illness have become more accepted. Now it’s sometimes seen as an obstacle that can be overcome with good lifestyle and therapy. The external stigma has been reduced and in a way Covid has helped with this by bringing the conversation to the forefront. So many people were experiencing problems with their mental health and Covid helped to normalise it but there is still more we can do.

The current generation seems to be more aware of mental health as being non-stigmatised and recognise mental illness as not being any different to a physical illness. People sometimes stuggle with taking medication for a mental illness but its exactly the same – you are simply taking medication to help your illness. Michelle feels it is courageous that people stand up and talk about it but when you’re in the middle of it you still feel isolated and alone. Being able to talk to people who are knowledgeable, practical and pragmatic as well as therapists and coaches is important.  

Michele recently broke her jaw and went through a period where the feelings that started her depression came back but she realised what they were and that she could do something about them. Resilience helps with this - knowing you've been through it gives you the tool kit to go through it again and come out the other side.

Bipolar not a sign of weakness and now Michele embraces that part of her, the experiences she’s been through are what made her resilient and shaped who she is and what she does.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more at Michele Capots.com

Create a different story

Kevin Roth is a Life Coach but started his career as a dulcimer player and musician in 1974. By 2015 he had worked on around 50 albums, sung the theme to a children’s hit TV show Shining Time Station that was based on the stories of Thomas the Tank Engine and developed a children’s music career.

Everything was going well when in 2015 he was diagnosed with Stage 3 Melanoma and given around 2 years to live. It was a sentence he didn't agree with so he decided to change the story and moved from Kansas to California to live a bohemian lifestyle in a beautiful place. After a couple of turbulent years dealing with the diagnosis, someone suggested to him that he should become a life coach, something he didn't know anything about. Initially it didn’t appeal to him, but he found a way to teach the dulcimer in a meditative style and become a life coach in his own way using spirituality and science to talk to people about understanding life, dropping stress and creating a life that they really love.

As a child Kevin was very musical and played piano by ear. At 13 he heard the Appalachian Mountain dulcimer and fell in love with the sound of it and learned to play it. In some places it is still seen as a traditional folk instrument but because Kevin didn’t know about its history he played it like a guitar or piano and came to be seen as a very innovative player. Being seen as doing something different helped in him getting his first record deal with Folkway Records.

Kevin feels that music teaches resilience. Its hard to make a living as a musician and in a business sense music teaches us how to create something out of nothing. It also helps us recover from making mistakes – how do you come back from a bad gig when people don't applaud?  In jazz there are no mistakes just improvisation and often what we class as mistakes are just someone else’s judgement. Kevin also feels that music should be taught in schools like maths and science, the more people who are artistic or musical the better. Everyone can be artistic and the more artistic skills you teach, the better people will be able to do their jobs.

When he got his cancer diagnosis Kevin thought he was in in good health. He now feels that it was the stress in was under the three years prior to the diagnosis that caused it. Stress and inflammation can have a really damaging effect and we have to know how to handle stress and what to eat in balance.  When he was diagnosed Kevin had to think about what was really important  – I only have two years to live so what do I want to do? The fame and fortune didn’t matter anymore what he wanted to do was make music, spend time with his dogs and move to California. He rejected the diagnosis. They removed a lymph node to see if the cancer had spread and then waited a year to see if it had come back and it never did.

Kevin never thought he was going to die, he changed the story. When you realise that nothing lasts or matters and everything passes, you get out of the story of ‘I hate my job or partner and don’t like this or that’ and then when you change the way you look at things the things you look at change. When he had the diagnosis Kevin said he was going to go and watch surfers in California, and wasn’t going to live the rest of his life in a cancer ward. We create stories every day. When we wake up it can be a good day or a bad day. If you’re in a really bad mood and the phone rings and it's a friend you haven’t heard from a while then suddenly you’re in a whole other dimension. All the drama that was ruining your life is gone. When you look at mindful awareness and take the time to contemplate it you realise you that you really shouldn't get upset about very much. The story is the story. Learn to live in balance.

Every day we create a different story. When Kevin wakes up he says this is what I want to do and feel today.  Of course there is a need to eat the right things, to rest and exercise and do some sort of meditation but we need to get out of the illusion that money buys happiness. We also need to recreate our life on a daily basis. We need to retune ourselves through the day. Many people don't know how to sit in silence or be comfortable with themselves any more.  They have lost who they are and are addicted to stress.  We need to drop a lot of the things going on in our heads, be nice to ourselves and give ourselves a break. We have an inner voice that will talk to us if we are quiet enough to listen so we can replace what doesn't work with what does.

There is a balance between planning for the future and learning to live your life now. When you figure out what matters and why, everything else falls into place.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more at Kevinroth.org

Living under the veil of domestic violence

Lara Sabanosh is based in Florida where, having retired from various roles in the government sector, she now has an advocacy role helping other people deal with domestic abuse.

Lara and her husband had been based at Guantanamo Bay in a civilian capacity for four years and had been married for twenty years. On January 9th 2015 they attended a Command function where they had an altercation. Later that evening he went missing and his body was found two days drowned in the Bay. In telling the story of his disappearance, the media portrayed him as a war hero and a wonderful husband and father but this did not tell the full story of their relationship. Lara was told not to say anything to the media and to keep quiet.

The evening her husband went missing he had assaulted her three times verbally and physically. Once his disappearance was reported a female agent was assigned to the case. Lara was trying to help her in finding out what had happened to her husband but the first thing the agent said was ‘why did you stay with him?’ Although she was trying to help she was being made to feel as if she was the bad person because she stayed with him. It was not a helped by the fact that the people who were questioning her were the same people he socialised with. Nobody was listening and the reports she had made against him were ignored.

People often ask why to people stay with the abusers. Lara feels that she became a military wife at a very young age. She was nineteen years old when she met her husband and was a college student with big plans for the future. She came from a close-knit family unit with no background in violence but she now realises that the stronger the ties became the more she lost herself. At the start of the relationship it was not abusive but again she now realises that there were some red flags before they got married. They had only dated for a short time, under a year, before they got married. They didn't live in same area and he would come and visit at weekends which didn't worry her at the time but she now knows he was breaking military law to come and see her. He had drug and alcohol issues and was driving on a suspended licence. There were incidents that happened which she now feels should have given her an indication about how he handled situations and that he was lying to her. After they got married these things became her problem.

Lara feels that domestic violence is not a new issue in the military, nor is it a small issue. When senior leadership fails to address these issues it becomes a foundational problem. There is a well established saying that ‘if the military wanted you to have a wife they would issue you with one’ and many senior leaders believe what happens in the house stays in the house.

Lara spent twenty years trying to figure out who she was and who he wanted her to be. She started to believe the things her husband was telling her and it didn’t matter what anyone else told her. She did something. She was the cause. She apologised for the reasons he was angry. She didn’t believe there was anyone else out there. There was nothing else left inside and she went through the motions to try to stop and slow down what continued to happen. In some ways she wished his abuse was more physical that verbal. It was so crushing and relentless.

Lara’s book Caged is a window into her life. As with nearly all trauma, there is a measure of healing to be gained in the sharing of her story, not just for herself and her family, but also for others who, like her who have lived under the veil of domestic violence for years. She offers a call to action for reform, encourages others to seek out help, and urges those in positions of authority to assess existing procedures and question certain long-standing policies.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more about Lara and her book Caged at www.LaraSabanosh.com

Decide to be happy

Rob Dubin was an award winning filmmaker who owned his own company and travelled the world working for numerous Fortune 500 companies. At 42, he and his wife changed direction, sold their home and bought a sailboat and spent the next seventeen years sailing around the world, studying human happiness and fulfillment.

In his late 60s he then started speaking on happiness and fulfillment and when the great resignation hit in the US, he realised that people were leaving their jobs not just because they were unsatisfied with their jobs but also with their lives.  He now works with corporations on wellness, happiness and fulfillment so they can keep their employees and develop a different type of corporate culture.

Pre-pandemic in the US there was a notion that if you did all the right things, went to school, got an education, got a job, got married, had a family, got the white picket fence, got reasonable promotions along the way happiness would just happen to you. That's not actually the way happiness works. In the pandemic there was a paradigm shift where millions of people started asking themselves were they happy in life, was their life ending up how they imagined it. Lots of people said no its not and resigned in mass numbers.

The second paradigm shift was when people asked themselves questions about their dissatisfaction at work. The HR department always knew the answer was more money and better benefits. Now that people are asking if they were happy in life, the HR departments are at a loss. If compensation and benefits are the solution, the great resignation would be over by now. When people ask themselves the question why am I not happy and how can I be happy, most people don't now how to make themselves happy. In the old world we knew that more money would make us happy. In the new world no one knows the answer because few people know how to make themselves happy.

When Rob and his wife had finished sailing around the world, a lot of people wanted to hear their stories but Rob wanted to leave people with more. He had been very involved in the sailing world and spent considerable time with very wealthy people, millionaires and billionaires who were aiming who high-end yacht races. A short time later they were sailing to tiny islands in the Caribbean and Pacific and spending time with and barefoot villagers. Some the very wealthy people were happy and some unhappy and it was the same for the villagers so happiness is clearly not your circumstances.

Rob feels happiness is both a state and a skill. We think that when zxy happens we will be happy. This is true in a small sense but this kind of happiness only lasts for a short time – we buy a new car, a new house and are happy but a while later we want a different car or house. We get sucked into this idea because it’s partially true but in fact real happiness is just a decision you make to make to be happy. Once we make that decision Rob thinks we need to practice habits or skills of happiness daily over a period of time until they become habits. Once they become habits and part of what you are, happiness becomes part of who you are. Rob uses LIVE HAPPY as an acronym.

L - Learn optimism

I - Invent your new story

V - Value yourself

E - Exert emotional control

H - Happiness is a decision

A - A daily gratitude

P - Practice mindfulness

P - Practice contribution

Y - Your dreams

Rob feels that the way we know when are happy is that we feel a deep contentment that you know your life is going the way you want it and that it is what we thought it was going to be. Our experience of life is our emotions so that's how we describe our experience of life be it happy, sad or worried, these emotions become our life.

The change in direction in Rob’s came a year after he and his wife were part of a group of people who spent five nights in the wilderness after being lost in a winter blizzard in Colorado. People generally only survive one or two nights so after three nights the search for them was called off and they were given up for dead. The search made the news worldwide and when they were found safe, the first call they received was from the President of the United States who congratulated them on their survival. 

The aftermath however though was that Rob’s wife incurred frostbite which led to the doctors saying they would amputate both her feet and most of her fingers. Rob wondered what life was going to be in the future. He left the hospital distraught and helpless but the next morning he woke up feeling powerful. He went back to the hospital where he and his wife refused to sign the papers for the surgery and focused instead on a full recovery. They decided that was going to the outcome and although his wife was in hospital for 21 days and it took a full year, he did make a full recovery. Rob feels their story of resilience has three phases. The first was when they were out in the storm. The second was when they decided they were going to focus on a complete recovery and focus on a compelling future for the future and the third was the story they told themselves going forward – that we can accomplish what we want so lets sail round the world

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more Rob at Robdubin.com

Setting a vision for success

Paola Knecht is a certified leadership, transformational, and self-development coach with fifteen years of experience working in leading-edge global corporations, including Viatris and Syngenta. She has recently published her first book The Success Mindset: Take Back the Leadership of Your Mind which challenges the mainstream view of success and asks her readers to redefine success so it is truly meaningful to them.

In her research, Paola looked at the difference between people who are extraordinary and reach things no one thinks are possible and people who don't achieve everything they want to. She feels that many people are living against an externalised idea of what success looks like rather than what matters to them and that they are following a definition of success that was not really defined by them but comes from external sources.

Paola thinks the first thing to consider is what success look like for each individual. For her, success is about discovering and following a vision and really thinking about what makes life meaningful. Not in terms of houses, cars or money because even though you may have reached certain milestones in the corporate world, it doesn’t mean you were successful in your own terms. You may have achieved all of the things you think you should have done but you still feel empty or stuck, don't find meaning in your life, feel bored or fall into the trap of never ending consumption. It’s about who you are rather than what you have.  

At different points in your career there is a chance to reset. Paola left Mexico because she wanted to travel. When she was a child her father gave her a globe which she used study. She graduated in engineering so when she had to choose where to continue her studies study she choose a Masters programme in Switzerland which gave her the opportunity to see more of Europe. Paola’s vision was that she wanted to see more of the world.  She feels we all need to set a vision for ourselves and that one way of doing this is reflecting back on what we enjoyed doing when we were children, before we took on responsibilities, followed other trends and disconnected from activities we loved. This can still be relevant as you get older. Not everyone will be clear on what they want, others are still not sure or discover they aren’t happy doing what they are doing and don’t know how to make the changes they need.

Paola thinks that resilience is something we are all born with, that's an inborn trait. This resilience muscle provides us with a self succeeding mechanism but as we get older and grow out of our inner self we tend to listen and comply to other people.  We forget our resilience muscle and don't ‘train’ it any more so become people pleasers who try to live in a world were we are liked by others and fill their expectations, Then, when a big challenge comes along we find ourselves helpless, asking ourselves ‘what do I do next’, ‘I don't want to fail and my self image be ruined’.

A way of growing resilience is to stop people pleasing. Always working to be liked gets in the way of understanding yourself and having your own sense of self. We need to learn to let go of peoples perceptions of us -  if we don't have our own vision, everyone’s else version of us becomes important.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

You can find out more about Paola at www.my-mindpower.com

Her book is available at https://www.amazon.com/author/paolaknecht

Your story matters

Clint Davis was born in South Africa but, after living in Dubai and Australia, he and his wife realised a decades-long dream of living in the USA when they won the Green Card Lottery, a 0.73% chance. He and his wife then moved to Los Angeles, and eventually settled in Austin, Texas.

Clint considers resilience to be one of our greatest characteristics. Living in different countries is not as glamorous as it sounds. Growing up in South Africa he learned about adversity quickly particularly because of the dynamic change from the apartheid system and the racial healing that had to take place over a number of years. Clint and his wife developed a mindset that helped them deal with the different changes and challenges that played out as they moved from country to country. Whether it was budgetary issues or fitting into different communities, their approach became ‘this is where we are’ ‘this is the decision we made’ ‘lets see this through’ and ‘how do we do it’ rather than ‘can we do it’.

Moving gives you the opportunity to reinvent yourself but it also allows you to leave things behind. The more you mature the more you want to leave certain things behind. In your youth, when you move from a country you want to hang on to every nostalgic artifact and relationship but the truth of ‘out of sight out of mind’ is a human fact when you live it and over several moves you can lose many relationships. The reinvention of self is hard to translate back to people if you don't see them face-to-face. When you move countries you have to reinvent yourself and Clint feels the expats who don't make it are the ones who wanted to hang on to their homeland ideologies and didn’t recognise that a new country and culture require them to change. If you can find the balance of your roots and pair it with where you are now you can become an interesting tapestry of a person.

Holding on to your past is important in terms of resilience as its part of who you are. You need to adapt it for the future though rather than simply preserving it. There is a constant battle about what you hang on to and what you let go. Nostalgia actually holds you back when it come s to engaging with a new culture and will hold relational growth back.

Different structures, careers, countries, environments, types of jobs and the entrepreneurial world all need resilience to know you are going to get things wrong so failure needs to be factored in as part of the build process. People define failure differently but Clint feels that if you need to look at each failure as a learning environment , to approach it with a willingness to fail and learn from it and the humility that comes with it. If you are emotionally healthy and stable, you know that what others see as failures, you recognise as lessons and you don’t see failure but growth.

Clint spent seventeen years in radio, broadcasting to four different countries and was also a high performance driving instructor at racetracks and skidpans. Additionally he was involved with freelance podcasting and interviewing and event management. Now with his company Capsil App, the biggest difference is that instead of just doing it and taking the risk for himself, he now has a team of co-founders so needs to keep them and their families in mind as well as the product users and their families.  He feels you need to make a shift from yourself to how your decision making, emotional intelligence and communication plays out not just to keep things pure but to make sure things are communicated correctly - the heartbeat that everything you created as this entrepreneurial version of yourself is actually relayed and received in the correct light of what you are trying to do.

Clint feels that while we live in a digital age, we have done a poor job in passing our personal histories on generationally because there isn’t a stable platform to keep them on. Capsil App is a new platform where users can gather their memories and life stories into digital time capsules with full user control so it can be shared privately with future generations or on an optional public feed to inspire others. It can also provide users with coached storytelling expertise who can help remember all the details and create a meaningful recount of your life events and memories.

For more about Clint or information about Capsil.App visit www.capsll.app/

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

Can hearing loss affect mental health?

There is no doubt that life is full of personal challenges, some will be small but others will be far more difficult to deal with. Hearing loss isn’t often thought of as something that can harm our mental health, but research has shown that it can have a huge impact on our self-confidence and relationships with others.

Hearing loss affects more than 10 million people in the UK and it is thought that this will increase to 14.5 million by 2031. Running alongside this is the hearing disorder Tinnitus that is estimated to effect 10%
of the UK population frequently, with 5% of them experiencing it in a persistent or troublesome way.

Whatever the diagnosis, hearing disorders can have a huge effect on our quality of life, both physically and emotionally. It can result in a breakdown of communication that can bring on physical symptoms such as tension and exhaustion as well as issues such as distrust, sadness, depression, nervousness, anger, irritability, feeling’s of incompetence or inadequacy and of being marginalised. People can become withdrawn and isolated so their social life can become more difficult and the prejudices associated with hearing loss can result in low self-esteem.

In the workplace, hearing problems can affect the ability to communicate with co-workers, interface with customers and function as part of a team. It can be harder to follow discussions and presentations and, if work relies on communicating with clients, a lack of understanding can be seen as rudeness or inability to do a job well. Hearing can also deteriorate as people get older and, as the majority of us will now be remaining in the workplace for longer, there will be a higher proportion of the workforce with some amount of hearing loss. Around 41% people with hearing loss already retire early due to the impact of their hearing loss, reasons commonly given include difficulties in fulfilling their day-to-day tasks, such as using the phone, or communication challenges with colleagues. Age-related hearing loss develops slowly over time so it can take several years before people actually realise they are having difficulty hearing and often their efficiency and self esteem has already been compromised by this point.

It is easy to understand why people might not want to tell their employer about a hearing problem but it’s important not to pretend or make excuses about it. This only creates problems in relationships with co-workers, customers and clients. People will be far more helpful if they know someone is suffering from a hearing disorder rather than just not paying attention to them. Employers have a legal duty to make reasonable adjustments in the workplace for disabled employees and prospective employees and this includes people with hearing loss. This could mean adjusting the layout of a meeting room, using better lighting to help the person with hearing loss see everybody clearly to help with lip-reading, moving to a office where sound is transmitted well and providing equipment such as amplified telephones and flashing-light fire alarms.

Well-developed resilience skills can also be helpful in dealing with the issues surrounding hearing disorders. The coping skills that can help you bounce back from setbacks and challenges can also be used to deal with some of the issues that can come with a loss of hearing. Stress, anger, pain and feelings of victimisation or of being overwhelmed can be helped by learning some simple techniques that control your psychological response to pressure. It may seem that some people have inbuilt resilience, but resilience is defined in terms of behaviour, so it’s something that everyone can learn and develop so they can cope with pressure, adversity and uncertainty.

Invisible disabilities are sometimes easy to ignore, and although developing resilience will not make problems disappear, it can provide the ability to see past an issue, to better handle stress and to ensure that confidence, energy and performance are maintained.

You can listen to any of our podcasts here. Our upcoming guest list is also available along with our previous blogs.

Mindfulness in nature.

Karen Liebenguth has been working with individuals, teams and groups for 12 years, using green spaces, mindfulness and coaching to foster personal and professional development, mental resilience and wellbeing. Karen was one of the first people in the UK to start coaching while walking in nature after finding that both she and her clients get far better results outside rather than sitting indoors.  

Karen became interested in linking the threes areas together after she suffered some mental ill health herself. Around fifteen years ago she was heading a team for a corporate company but received very little line management support. She was suffering from anxiety, sleeplessness and a lack of confidence and needed to do something about it. A friend suggested she look into meditation and from that she thought abouttraining as a coach herself. She signed up for weekend coaching event and that was the start of her new career and setting up and running her own business.

Nature is really the space in which Karen prefers to work with her clients and this goes back to her childhood. She always had a deep connection with nature and is grateful to her mother who was a nature lover and took Karen and her sister on bike rides and walks, Her mother was a single mother who worked full time so the time they had was limited but the time they did have was spent outside and this really helped when life wasn't easy. 

Being in nature supported Karen’s own mental health so when she started coaching and working with clients, she wanted to bring nature into work so they could benefit from it as well. Over the past few years there has been a large shift towards different types of outdoor coaching but there is a lot of evidence to show that being in nature is good for us. We all know what it feels like when we go into our local park or into our back garden. We feel different because we come from nature, it’s our place of origin. The pandemic has put the benefits of being in nature on the agenda for both mental and physical health. E. O. Wilson coined the term biophilia hypothesis, the idea that we have an innate attraction to seek connection to the natural work. It is also well documented that spending time in nature reduces the heart rate, stress and hormone levels as well as boosting the immune system and reducing feelings of loneliness, isolation and depression.

Mindfulness is a skill that needs application and practice. Karen feels it’s training for the mind in the same way physical exercise trains muscles. She also thinks that mindfulness happens in the relationship between our brain and our environment. It is often talked about as if mindfulness only happens in the brain but neuroscience has shown the brain can change but it doesn’t happen on its own.

Mindfulness is so much more than self-awareness. Its about paying attention to the body, emotions, events, how we relate to other people and our environment. Its also about heartfulness, the attitude we bring to ourselves and others. In any situation we can choose the attitude we bring - whether we are open, friendly, kind, compassionate and respectful or whether we are closed, harsh, and critical. Mindfulness helps bring a non-judgemental attitude to ourselves, our own experience and to other people as well as helping us to get to know ourselves so we understand how our actions impact on other people and our surroundings.

Karen feels that we have to experience mindfulness for ourselves, that we have to come to it because we are curious enough about the idea that it might enhance our life.

You can find out more about Karen and her work at greenspacecoaching.com

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

Fashion as empowerment. Social responsibility, technology and resilience.

Jonathan Joseph believes that fashion is for everyone. He started his company Little Red Fashion as way to educate children about the fashion industry through tech-enhanced books and resources that empower the next generation of fashion lovers, leaders, consumers, and creatives through a lens of DEI and sustainability.

Jonathan worked as a consultant in the woman’s luxury fashion and sportswear industry. During this time he saw a lot of toxicity and negativity that not only affected people working in the industry but also consumers through marketing and advertising. He thought that it would be possible to shortcut some of these issues such as the body dysmorphia created by unrealistic standards by empowering children rather than fixing broken adults.

After being left at an orphanage in Columbia when he was a baby, Jonathan was adopted when he was nine months old. He then grew up in New York where he was diagnosed with Ataxic Cerebral Palsy (ACP). This is a very rare type of Cerebral Palsy that affects perception, balance and fine motor skills but Jonathan’s parents taught him to be resilient. He wasn’t treated any differently by his family. It was ‘OK you have Cerebral Palsy but you can find ways around it and we will fight for you’.

Living with ACP became normal for Jonathan. His is non generative and when he was younger he undertook a lot of physical and occupational therapy. He also had to wear leg braces and these helped get him into fashion. His Mother was always looking for ways to empower him against the ACP by finding clothes and accessories that provided ‘armour’ in a world that may otherwise have been judgmental. Jonathan feels his Mother was a great role model. She was diagnosed with breast cancer before he was born and he can remember when she was going for chemo or radiation treatment she always had a scarf and her favourite Dior sunglasses - her armour for a situation that was disempowering by its nature.

Jonathan feels that you can use fashion as part of your therapeutic approach by creating a persona or armour or by realising that how you currently present yourself might be part of your ongoing issues. There is also the opportunity to use fashion as a lens to deconstruct the negative things that the fashion industry is notorious for. Fashion is a double-edged sword.  It can be very empowering but you can also get wrapped up in the consumer culture that puts a premium on fashion to the detriment of financial or mental health. The need is to create a healthy relationship between fashion, the consumer culture and children. Children need to realise that whatever their online personality is it comes from them and should be empowering. As long as they are aware of that then they are approaching it in a healthy way.

The fashion industry brings together a lot of topics under its umbrella, business, design and textiles for example. Jonathan’s company Little Red Fashion uses fashion as a lens to talk about and deconstruct complex issues and broker conversations between children and adults. Fashion is infinitely relateable and can play a role in how children navigate the world. Jonathan uses augmented reality (AR) to help highlight the goals of diversity, equity, inclusion, and sustainability by enhancing static resources like books to make them more dynamic and interactive and easier to engage with things such as body positivity They also have a fashion mentorship scheme so children and families can get resources and insights from professionals across the field in different disciplines that may inspire them – helping to move away from the ‘need to know someone in the industry’.

Jonathan’s first book The Little Red Dress is available on website preorders from February 2022

You can find out more about Jonathan and Little Red Fashion here.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.