Negotiate differently

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Key Words

Resilience  - Negotiation – Conflict Resolution – Mindset – Authenticity – Bias – Cultural Difference

In this episode of Resilience Unravelled, Dr Russell Thackeray talks to Beth Fisher-Yoshida, a global expert and educator in intercultural negotiation and communication. She’s the program director of Columbia University’s Master of Science in Negotiation and Conflict Resolution and a negotiation consultant for the United Nations. IN this podcast Beth talks about how everyone can make a difference by being open to learning how to negotiate differently.

Beth talks about negotiation and conflict resolution and the importance of having a flexible mindset when operating in different cultures or dealing with conflicts, the challenges posed by media polarisation and the loss of objective news reporting. She also touches on the importance of debate and learning from arguments, even if one doesn't "win."

Beth highlights the importance of being open-minded, adaptable, and respectful in relationships and learning, the challenges of bias and cultural differences that affect negotiations and the different contexts in which negotiations occur. She also outlines the tools and skills necessary for successful negotiations as well as the need to be both a teacher and a learner. She then touches on the concept of authenticity, emphasising that it does not mean being uncontrolled or inflexible but rather embracing all facets of oneself while adapting to different contexts.

Main topics

  • The importance of having a flexible mindset when operating in a different culture

  • The importance of listening and considering another person's point of view

  • Tools and techniques for negotiation

  • The language of conflict resolution

  • The importance of debate

  • How you can learn from losing an argument

 Timestamps

1: Introduction - Russell Thackeray introduces Beth Fisher-Yoshida - 00:00-00:23
2: Background - Beth talks about her background and how she got interested in conflict resolution and negotiation - 02:02-03:29
3: Language and Conflict Resolution - Russell asks Beth about the development of language in conflict resolution and negotiation - 04:32-05:53
4: The Art of Debate - Russell and Beth discuss the importance of debate and the possibility of losing an argument while still learning from it - 08:21-09:01
5: Learning and Adapting - Russell and Beth talk about the different ways of learning and adapting to different cultures and environments - 11:23-13:42
6: New Story, New Power: A Woman's Guide to Negotiation - Beth talks about her book, New Story, New Power, and its contents and structure - 17:34-20:12
7: Negotiation Tools and Techniques - Russell asks Beth about some of the tools and techniques for negotiation that are discussed in her book - 20:20-21:17
8: Real-Life Examples - Russell Thackeray and Beth Fisher-Yoshida discuss some of the real-life examples of negotiation that are presented in her book - 21:17-22:45
9: Conclusion - Russell Thackeray and Beth Fisher-Yoshida wrap up the conversation and discuss how to find out more about Beth Fisher-Yoshida and her book 24:02-25:06

Action items

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