Applying lessons from sport to leadership  

/

Keywords

Resilience – Sport – Leadership – Intentionality – Perspective – Success - Purpose

In this episode of Resilience Unravelled Stu Crum talks about how after an injury interrupted three-year career in the NFL and USFL, transitioned to a highly successful career in business. Stu realised early in his athletic career that his athletic abilities would not last forever and he needed to plan for life after sports. He focused on his studies and after graduation, he joined Texaco and quickly climbed the ranks due to his operational focus, leadership skills, and intentionality.

Stu attributes his success in leadership to the lessons he learned from sport and how he applied them to his business career. He also explores the importance of perspective in life and the role of intentionality in achieving success in various areas.

 Main topics

  •  How Stu’s experience as a kicker taught him about perseverance, resilience, and leadership

  • Why people who reach a professional level in sports or the performing arts may feel lost or without the same rush as before when they decide to stop

  • Learning from failures and the significance of perspective in sports and life

  • The importance of perspective in life and how it is developed over time

  • Why losing perspective, particularly in today's social media-driven world, is dangerous and can lead to making bad decisions and a false sense of reality

  • The evolution of the CEO role and the importance of being a generalist with a deep understanding of various functional areas

  • Having a sense of purpose, making conscious choices, and being accountable for the consequences

  • The concept of intentionality including purpose, priorities, distractions, harmony, self-reflection, responsibility, grit, and a smile

 Action items

 You can find out more about Stu at www.stucrum.com His book is "Aim for the Uprights: The Intentional Playbook for Success in Faith, Family, and Business," which offers a playbook for success based on his personal experiences.

  You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

The human element of business

/

Keywords

Resilience - Volunteering - Perspective - Kindness - Customer Experience - Leadership

In this episode of Resilience Unravelled Jessica Osborn, Vice President of Customer Success at GoCardless, shares her personal and professional experiences including her work with UK charities and her role as a mother.

Jessica is an advocate for human-centric leadership and is dedicated to nurturing high-performance teams while fostering individual growth. She is also committed to revolutionising customer experiences worldwide and advocates for the symbiotic relationship between customer success and sustainable business growth.

With a career spanning pivotal roles in global customer success management, Jessica has honed her expertise in aligning business success with compassionate leadership. In this podcast she discusses the importance of customer success, the concept of volunteering, and the benefits of community engagement. She also delves into the significance of resilience, perspective, and kindness in leadership, with a focus on the human element in business and the potential of cross-sector collaborations.

Main topics

  •  The importance of perspective and how to achieve it

  • Using dissociation as a proactive tool, rather than a traumatic response

  • The significance of a loving environment in overcoming adversity

  • Finding ways to give back to the community while balancing commitments in the workplace

  • The value of team building and community engagement

  • The importance of kindness and respect in leadership and team building

  • The need for directness and clear communication

 Action points

You can find out more about Jessica at https://www.linkedin.com/in/jessicareserosborn/

 You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

 

The Wrong Calamity

/

Keywords

Resilience – Change – Coping Mechanisms – Shifting Perspective – Reframing Challenges – Narrative Building 

In this episode of Resilience Unravelled Marsha Jacobson, an author, teacher, and writing coach from New York, shares her life story, and how she overcame her challenging childhood, abusive relationship, and personal struggles to build a successful career and a fulfilling life. She discusses her experiences with vulnerability, resilience, and personal complexity, how she felt unprepared for challenges and how she overcame them.

She also discusses her resilience, her journey from teaching to consulting, and her experience in non-profit management and about her second husband's struggle with PTSD that ultimately led to their separation.

Main topics

  • The importance of embracing change and transitions as part of personal growth.

  • Adopting coping mechanisms such as "tiny experiments" and writing fake headlines to shift perspective.

  • Reframing challenges as learning opportunities.

  • "Narrative building" as a strategy for reframing challenges.

Action items

You can find out more about Marsha at  https://marshajacobsonauthor.com/about/ Her memoir, The Wrong Calamity, is her debut book.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.