Leading in the hybrid world
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For large numbers of people working wherever and whenever they want is now a reality. However, whilst increased flexibility and reduced commuting times are a positive for employees, leaders are dealing with the reality of a hybrid working model.
Leading a hybrid team can be complex. Leaders have to create a collaborative, cohesive culture that merges remote workers with office-based teams. They need to maintain consistently high performance and productivity and deal with interpersonal conflict. They also need to engage and develop talent, lead and support change initiatives, establish goals and priorities and create a sense of inclusion and belonging.
Leaders need to focus on:
1. Communication: In a hybrid workplace, communication is more important than ever. Leaders must ensure that all team members feel included, informed, and engaged, regardless of where they work. Regular communication channels should be established, such as weekly team meetings, daily check-ins, and virtual office hours. Leaders should also make an effort to communicate in multiple formats, such as video calls, emails, and instant messaging, to accommodate different working styles and schedules.
2. Flexibility: The hybrid workplace requires leaders to be more flexible in terms of work schedules, work arrangements, and deadlines. Leaders should be open to accommodating different work styles and preferences, and be willing to adapt to the needs of their team members. They should also provide the necessary resources and tools to enable remote workers to be productive and successful.
3. Trust: Trust is a key component of effective leadership in the hybrid workplace. Leaders must trust their team members to work independently and manage their time effectively, while also being available for collaboration and communication. This requires clear expectations, open communication, and a culture of accountability.
4. Inclusion: In a hybrid workplace, it's important to ensure that all team members feel included and valued, regardless of where they work. Leaders should be proactive in creating opportunities for team building, such as virtual social events and team-building activities, to foster a sense of community and connection.
5. Technology: Technology plays a critical role in the hybrid workplace, and leaders must ensure that their team members have access to the tools and resources they need to be productive and successful. This includes providing remote workers with the necessary hardware, software, and training to use technology effectively, as well as ensuring that in-person and remote workers can collaborate seamlessly.
6. Feedback: Providing regular feedback is essential in the hybrid workplace to ensure that team members are on track and achieving their goals. Leaders should establish a regular feedback schedule and be proactive in providing both positive feedback and constructive criticism.
Overall, effective leadership in the hybrid workplace requires a combination of clear communication, building trust, flexibility, embracing technology, and creating a culture of inclusivity. With these key aspects in mind, leaders can effectively manage and guide their teams and achieve their organisational goals regardless of where they work.