The rise of the resentful employee

Over the past couple of years we’ve seen the rise of a number of workplace ‘buzzwords’ that describe the growing number of employees leaving their existing roles or becoming dissatisfied with their working life. ‘The Great Resignation’ and “Quiet Quitting ‘ have become well-established terms for people who are no longer satisfied with their work-life balance or are actively reassessing how work fits in with their priorities or lifestyle.

Now though there’s a new word hitting the world of work. Resenteeism is seen as a successor to ‘quiet quitting’ and describes a situation where employees are staying in jobs where they are fundamentally unhappy, feel underappreciated, undervalued and aren’t bothering to hide their dissatisfaction from their employer or co-workers!

This new trend seems to be in response to the unstable economy, challenging cost of living and redundancy and recession fears that are all prevalent at the moment. Employees who were thinking about leaving their existing roles are staying put so feel ‘stuck’ and frustrated by the lack of opportunity. This can very quickly create a negative work culture that discourages open communication and collaboration, affects the morale of colleagues, decreases productivity and engagement and increases workplace conflict.

In the Gallup State of the Global Workforce 2022 poll, the UK was ranked 33rd out of 38 European countries for workplace engagement with just 9% of UK workers being ‘actively engaged’ in their jobs. That’s worrying and really highlights how important it is for employers to have policies in place that head resenteeism off and ensures a productive and engaged workforce is maintained.

In what is a very volatile work environment, employers who promote a positive work culture that values employee well-being, encourages open dialogue and provides resources and support for managing physical and mental wellbeing, will be in a better place to halt the rise of the resentful employee.