Managing the gap

In 2022 we find ourselves in a unique position of having five different generations working together. Although this is great in terms of diversity, managing multiple generations in the workplace isn’t always as easy as it sounds. Each defined generation comes with different expectations and perspectives so a management strategy that harnesses the distinctive skill set of each generation is needed if the best results are to be achieved.  

There is no one-size-fits-all approach to managing multiple generations. With differing work expectations, styles, strengths and concerns, comes misunderstandings, tensions and conflict. But by being aware of each employee’s framework of experience and their point of reference as well as generational work habits, it’s possible to introduce management policies that foster an environment that generates business advantage.

While there are exceptions in every generation, if managed correctly a multigenerational team will combine past learning with new perspectives, not only bringing greater efficiency but also the benefits that the insights and initiatives different age groups bring.