Can AI help workforce mental health?

With burnout increasing in the UK, a new survey from Unmind, a workplace and wellbeing platform, shows that 42% of HR leaders are considering adopting artificial intelligence (AI) as a way of addressing workforce mental wellbeing.

The data, based on insights from 2,000 UK HR leaders, also shows that 89% of those surveyed are planning to implement AI to streamline people management in their organisations with 86% believing that AI will play a crucial role in the success of workplace mental health strategies by 2030.

So how can AI technologies be leveraged to support and enhance mental health in the workplace?

• AI mental health chatbots can provide immediate and confidential support to employees, offering resources, coping strategies, and suggestions when professional help may be necessary on a 24/7 basis.

• AI can analyse facial expressions, voice tones, and other biometric data to assess the emotional well-being of employees, allowing for early intervention if signs of stress, anxiety, or other mental health issues are found.

• AI algorithms can analyse data patterns to predict potential mental health challenges within the workforce, allowing proactive measures to be taken to address issues before they escalate.

• AI can assist in creating personalised well-being applications that cater to individual needs around mindfulness, exercise, stress management or other resources based on the employees’ preferences.

• AI-driven virtual reality experiences can be developed to help employees relax and manage stress by calming environments or guiding them through relaxation exercises.

• AI can analyse work-related data to identify patterns that may contribute to stress, burnout, or dissatisfaction. These insights can then inform decisions about workload distribution and help design more supportive work environments.

• AI can analyse employee feedback and surveys to gain insights into overall workplace satisfaction and identify areas that may impact mental health.

• AI can be used to develop interactive training modules on mental health awareness and stress management. These modules can be tailored to the specific needs and challenges of different industries or job roles.

72% of those surveyed observed an increase in mental health-related employee absences so the idea that AI can offer a personalised 24/7 support service for employees is undeniably attractive. However, AI must be used safely and responsibly if HR leaders and managers are to create work environments where every employee can flourish.

AI has great potential to support workforce mental health but it's essential to implement these technologies ethically, ensuring user privacy, consent, and addressing potential biases. It should complement human support rather than replace it, and employees should be informed about how AI is used in the context of mental health within the workplace.

Optimising work performance and mental health

Keywords

Resilience – Work Performance – Mental Health – Organisational Influence - Burnout

In this episode of Resilience Unravelled Dr. Marie-Helene Pelletier, a registered psychologist and expert in workplace mental health, discusses the importance of resilience. She talks about the significance of bouncing back from challenges, growing through adversity and how learning and personal growth are crucial in fostering resilience. She also stresses the importance of empowering individuals, open communication, healthy boundaries, and personal agency as vital resilience components.

In addition, Marie-Helene addresses the systemic issues contributing to burnout, the need to empower individuals within workplaces and the importance of fostering open communication and setting healthy boundaries. She discusses how traditional leadership approaches hinder organisational learning, the significance of creating positive work environments for employee well-being and the importance of promoting transparency, embracing change, and honouring everyone's agency in workplace dynamics.

 Main topics

•  The importance of resilience as a real-life competency

• Challenges in the implementation of resilience

• The need for customised approaches for resilience

• Balancing individual resilience with organisational policies

• Emphasising professional conversations and personal growth.

• Strategic approaches for optimising work performance and mental health

 Timestamps

 1: Introduction to Resilience. Definition of resilience, going through adversity and emerging stronger. The approach to resilience through learning and adaptation. 00:02 - 03:16

2: Workplace Mental Health. Focus on workplace mental health, incorporating psychology and business backgrounds. Observation of high burnout rates despite available information, highlighting the need for customised solutions. 03:22 - 07:46

3: Organisational Influence. Emphasis on organisational policies and processes impacting burnout rates. The importance of treating individuals like adults and empowering them to make choices in their reactions. 10:01 - 14:41

4: Building Resilience at Work. Discussion on increasing individual agency and managing mental health in the workplace. Encouragement for organisations to prioritise learning and adaptability for improved outcomes.16:26 - 20:56

5: The Resilience Plan Book. Introduction to "The Resilience Plan: A Strategic Approach to Optimising Your Work Performance and Mental Health". Target audience of professionals and leaders seeking to enhance their resilience and performance. 23:09 - 25:45

6: Conclusion and Book Promotion. 25:43 - 25:45

 Action items

 You can find out more about Marie-Helene at https://drmarie-helene.com/

Marie-Helene’s  book is The Resilience Plan: A Strategic Approach to Optimising Your Work Performance and Mental Health  https://theresilienceplan.com/

You can connect with her at  https://www.linkedin.com/in/drmhpelletier/ or  https://www.instagram.com/drmhpelletier

   You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Burnout or Boreout?

We’ve all heard about burnout. There are numerous articles telling us what signs and symptoms we need to look for but, there is another lesser-known work-related condition that has very similar symptoms. Boreout, is the exact opposite of burnout, but it’s effects can be just as detrimental, with negative consequences on mental health, well-being, and performance.

Most people find themselves bored at work sometimes but if people are bored over a long period of time, stuck in their comfort zone too long or don’t experience any personal development opportunities they often start to feel their job is meaningless and their work as has no value or purpose - they are suffering from boreout.

Employees suffering from boreout may find themselves with too little to do, not enough meaningful work and responsibilities or, constantly having to deal with tasks that are monotonous and don’t utilise their skills and abilities. This can lead to feelings of frustration, dissatisfaction and a lack of motivation that leaves them unfulfilled, disengaged from their work and suffering from a decline in their overall well-being and mental health. From an organisation’s perspective, boreout can lead to reduced productivity and creativity as well as counterproductive work practice such as distraction and absenteeism.

The signs of boreout are very similar to the signs of burnout. People may feel overwhelmed, exhausted, or emotionally drained with little or no purpose or direction. Their behaviours start to change, and they begin to stretch tasks out for longer periods to seem busy and engaged. They do just what is required, come in late, leave early and take more time off sick.

Recognising these signs and taking appropriate steps to address the underlying causes by establishing effective communication and social connections, prioritising work-life balance, and ensuring that work tasks remain engaging and meaningful!  Employers need to create work environments that promote a healthy balance of challenge and support, as well as enabling open discussion about workload and job satisfaction. This might require re-evaluating job roles, providing more challenging tasks, fostering a positive work environment, providing new challenges, exploring avenues for personal and professional growth.

Safe conversations for work and life

 Keywords

Resilience – Trauma – Mental Health – Fulfilment – Purpose – Self-awareness – Safe Conversations

In this episode of Resilience Unravelled Bill Carson, a visionary leader in mental health, wellbeing, shares his personal experience of childhood trauma and how he overcame it through therapy and understanding brain chemistry. Bill emphasises the importance of taking care of our mental health by focusing on both psychological and physical well-being and also discusses the significance of finding a sense of purpose in life and serving others as part of building resilience. The conversation highlights the need for a holistic approach to mental health that includes addressing biological, psychological, social, and existential factors.

 Bill also discusses his experience as a volunteer crisis supporter and the fulfilment he receives from helping others. He emphasises the importance of not letting external factors overshadow one's own identity, relationships, and sense of connectedness and concept of finding purpose through the three levels of happiness: pleasure, passion, and purpose. He also touches on psychological safety in conversations at work and how it contributes to overall well-being.  

Main topics

• The importance of managing automatic negative thoughts (ANTs).

• The process of negating harm from a childhood incident.

• Cognitive repair and the importance of positive thinking.

• The importance of purpose and learning to learn.

• The importance of self-awareness and identifying suitable resources.

• How safe conversations can still be robust and professional.

• The importance of creating a safe and healthy culture for conversations

Timestamps

1: Introductions. 00:02 - 01:08

2: Impact of Childhood Trauma. Bill discusses the challenges of childhood trauma and how it can affect people's lives, often without their conscious memory of the original incident. He emphasises the importance of learning to manage and change perceptions of trauma. 01.08 - 04:23

3: Overcoming Childhood Trauma. Bill shares his personal experience of dealing with childhood trauma and how he discovered helpful approaches. 04:29 - 06:46

4: Finding Purpose. Bill explores the concept of finding purpose in life and how it relates to resilience. He highlights the importance of having a sense of belonging to a higher purpose and aligning personal actions with that purpose. 06:47 - 14:23

5: Discovering Personal Purpose. Bill discusses the process of uncovering one's purpose and offers an example of building a cathedral as a metaphor for finding purpose through meaningful work. 14:24 - 19:03

6: Psychological Safety and Safe Conversations. Russell raises the topic of psychological safety and safe conversations in the workplace and asks the guest, Bill, to share his insights. Bill explains the importance of creating a safe environment for open and honest conversations to support individual growth and performance. 19.04-25:03

7: Safe Conversations Skills for Managers. Bill introduces his book, "Safe Conversations for Work and Life," which focuses on developing safe conversation skills for managers to foster a culture of psychological safety in the workplace. He explains the process of helping team members become self-aware and identify suitable resources for support. 25.04 – 27.46

8: Emotional Fitness and Resilience. Russell briefly mentions a model of resilience and emotional fitness on Bill's website. They express interest in exploring this topic in more detail and provide information on how listeners can access the resources and contact Bill. 27:47 - 29:24

9: Conclusion: The host thanks Bill for the conversation and provides information on where listeners can find more about Bill's work and his book. 29:35 - 29:50

Action items

You can find out more about Bill at https://inspirelearning.au/skills-for-leaders-managers/

His book is Safe Conversations for Work and Life.

  You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.   

Make anxiety your friend

Keywords

Resilience – Anxiety – Mental Health – Emotions – Anxiety Toolkit

In this episode of Resilience Unravelled, Dr David Rosmarin, the founder of the Centre for Anxiety (New York, Boston, Princeton), associate professor at Harvard Medical School and Director of the McLean Hospital Spirituality and Mental Health Programme talks about anxiety and how to make it your friend. Often, people who suffer from anxiety either exhaust themselves trying to cure it or resign themselves to a lifetime of fear and worry but Dr Rosmarin suggests that instead of fighting their anxiety, people can turn it into a strength. 

Dr Rosmarin defines anxiety as a response similar to fear but triggered by uncertain or future events rather than immediate danger. He emphasises that anxiety can be a normal and potentially positive emotion if managed correctly, challenging the notion that it is always negative or pathological.  He also discusses exposure therapy as a technique to deal with anxiety and how leaning into anxiety can be liberating.

 Main topics

• Tools for managing anxiety.

• The importance of spirituality in mental health and how it often gets ignored in psychiatric treatment.

• The concept of increasing tolerance of uncertainty as a way to cope with anxiety.

• The role of community and social connections in managing anxiety and improving mental health.

• How exposure therapy can be used to manage anxiety.

 Action items

Find out more about Dr Rosmarin at https://dhrosmarin.com/
His book Thriving with Anxiety: 9 Tools to Make Your Anxiety Work for You is published in October 2023.
Connect with Dr. Rosmarin on LinkedIn for further engagement and updates.

    You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.  

Manic Mondays?

We've all been there. Waking up on a Monday morning and realising the weekend wasn't quite long enough to recover from the stress of the previous working week. If you've ever had similar feelings, the latest emerging workplace trend may well be something that might appeal to you.

Bare Minimum Monday is intended to lower all the feelings of anxiety and stress about the upcoming working week.  These start to build on a Sunday afternoon so the idea is to focus on your own mental health and wellness by giving yourself space and a sense of calm to better navigate your first day back to work.  Doing “the bare minimum” of what needs to be done on a Monday (along with whatever else you want to do) means you are better able to focus on larger or more complex tasks on your other working days.

The idea comes from TikTok creator Marisa Jo Mayes who sees it as a form of self-care and a way to fight back against the feelings of overwhelm, exhaustion work-related stress. By prioritising the self and avoiding stressors, better outcomes are achieved, there is a positive impact on employee wellbeing by protecting mental health and employees are happier and healthier in the long term.

Recent work trends such as the Great Resignation and Quiet Quitting have shown that employees are considering how their work impacts their mental health far more but Bare Minimum Monday would seem to be at odds with the classic models of self-care. These tend to be built on meaningful engagement, not avoiding or ignoring challenges and building ways to thrive. If employees are just doing the bare minimum, or getting the ‘Sunday Scaries’ it could be a sign of disengagement, which leads to the question, if you need to disengage from a job to cope with it, is it really the right job?

Expecting employees to be at the top of their game 100% of the time is unrealistic. We all have good days and bad days and its certain that there will be times when we are more productive and produce better quality work. Whilst it may be tempting to do as little as possible on Mondays to avoid stress, this approach may not be the most effective in the long run. It's important to find a balance between minimising stress and meeting work responsibilities. Instead of doing as little as possible, prioritising your tasks and finding ways to work more efficiently may be a better way to manage Manic Mondays.

Healing the brain

Keywords: Rewiring the Brain – Resilience – Mental Health – Repairing the Brain

In this episode of Resilience  Unravelled, Scott Warwick, an attorney and human resources professional for over 41 years, talks about his interest in mental health which stems from his son's Asperger's autism diagnosis. Scott has conducted subsequent research that revealed western medicine has a limited understanding of how the brain works. He highlights that chronic distress is the number one threat to people’s health and that people need to change their lifestyle holistically rather than rely on pills. Furthermore, that getting rid of toxic individuals in your life is crucial for maintaining good mental health as they can drain your energy like vampires.

Scott discusses the importance of taking care of our brain and how it affects overall health. He talks about the negative effects of stress and anxiety on the brain, as well as poor nutrition and lack of hydration and emphasises that a holistic approach including things like meditation, positive thinking, conflict resolution skills, and emotional intelligence training for managers is necessary. He also shares his personal story and authenticated scans in his book ‘Healing the Human Brain’ which highlights how he overcame challenges to repair his own brain function and how his son’s brain scan revealed issues which led to a journey of discovery and healing. The book also talks about the brain's ability to rewire itself and techniques for stress management.

Main topics:

• Why chronic distress is the number one threat to health according to Harvard Medical College and the American Psychological Association.

• How meditation and positive thinking can help rewire the brain.

• Why a brain healthy workplace involves conflict resolution and emotional intelligence training for supervisors and managers.

• How learning a new language can also help heal the brain.

• The art of debate and mutual learning versus self-destruction in today's society.

• The importance of finding a lifestyle that works for each person's unique needs

• The need for better treatment of people in the workplace to promote productivity and leadership.

• How to improve brain health through activities such as meditation and sports.

Timestamps:

1: Introduction - 00:02-00:39
2: Background. Scott discusses his unusual background and how it led to his interest in brain healing - 01:21-02:43
3: Healing Brain Concept. Scott discusses his son's brain condition and the journey they went through to heal it - 02:43-07:12
4: Rewiring the Brain. The process of rewiring the brain and the various methods used to achieve it - 07:12-17:54
5: Brain Healthy Environment. The importance of creating a brain healthy environment, including emotional intelligence and conflict resolution - 18:48-23:35
6: The Book. Scott discusses his book on brain healing and shares information on how to purchase it -  24:09-28:50
7: Conclusion and contact information - 28:50-29:13

Action points:

• Learn more about Scott and his research and strategies for brain healing at https://scottwarrick.com/ His site allows viewers to access free videos on repairing their brain

• Read his book ‘Healing the Human Brain’ which is available on Amazon.com

     You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.  

Managing Financial Stress with 8 Budgeting and Self-Care Tips by Katie Pierce

When it comes to money, everyone can have varying goals, needs, and priorities. But one thing everyone can all agree on is that managing your finances can be one of the most stressful things you can do, especially if you’re not sure what to do or how to get out of debt, save money or make more.

There are a lot of things that can contribute to financial stress, but there are also just as many things you can do in order to manage it and make sure it doesn’t get out of hand.

How do you deal with financial stress?

Financial stress is a natural part of life, but it can be managed with the right mindset and practices. With enough patience and discipline, you can develop strategies for managing your finances that will help you achieve the financial stability you want. Here are some tips to help you manage your finances and reduce stress:

Set financial goals.

Setting financial goals is a great way to manage your finances and reduce stress. Having goals can help you focus on what’s important, which can make it easier to make decisions about spending, saving, and investing. It also gives you something specific to work toward, which in turn can improve your self-esteem and sense of security.

As you set your goals, be sure to make them specific and measurable. This will help you track your progress toward achieving them and make it easier to determine if you’re on the right track or if you need to make adjustments along the way.

Improve your financial literacy.

Financial literacy is the ability to use financial knowledge and skills to make sound decisions about the money. It’s a vital skill that can help you manage your money and make the most of your financial resources. The more you know about money, the better equipped you’ll be to manage and take control of your finances.

A little education can go a long way towards an overall better financial literacy since it will help you learn to recognize opportunities for saving and investing, avoid costly mistakes with credit cards or loans, and plan for major purchases like buying a home.

Automate your savings and investments.

David Bach, author of “The Automatic Millionaire,” recommends automating your savings and investments so that you don’t have to think about them. He says that this approach can help you build wealth faster and more effectively than if you rely on willpower alone for investing and budgeting.

By setting up automatic contributions from your paycheck into retirement accounts, for example, you won’t be tempted to spend the money before it goes into your account. This approach is especially helpful if you have a hard time sticking to your budget or saving money. It will also help you avoid making rash investment decisions that could cost you in the long run.

Get a financial advisor.

A financial advisor can help you create a plan for your money that’s tailored to your personal goals and unique situation. They can also provide unbiased advice on the best way to achieve those goals, whether it’s investing, saving, or paying down debt. Financial advisors can also act as a resource for you as you work to manage your money.

They can help you make the most of your finances and give you the tools and knowledge to take control of your financial future. This way, you can feel confident that you’re taking the right steps to make sure your money is working for you instead of against you.

Invest in your well-being.

Financial stress can take a toll on your health, so it’s important to take the time to find ways to manage your stress levels through proper self-care and mental awareness. This can mean taking time out of your day to exercise, eat right, and get enough sleep.

By taking care of your physical and mental well-being, you’ll be better able to manage your finances and reduce any stress caused by it. Remodeling your brain for happiness and self-care will also help you better navigate financial challenges and meet financial goals.

Create an emergency fund.

It’s important to have an emergency fund that you can use in case of an unplanned expense or a loss of income. This can help you avoid taking on debt or using credit cards, which can put you at risk of falling into a cycle of debt and repaying larger sums than you borrowed.

The amount of money you need in your emergency fund will depend on your expenses and financial situation. Experts recommend that you have at least three months’ worth of personal living expenses saved up in case of an emergency, with six months or more being ideal.

Create a budget prioritizing your needs.

A budget will help you make choices about how to spend your money. It can also help you identify areas where you’re spending more than necessary, which may be contributing to your financial problems.

A good budget is flexible enough that it allows you to put aside money for savings and unexpected expenses while still allowing you to meet your basic needs. This can help you feel more in control of your finances, which can be especially helpful if you’re feeling anxious or overwhelmed by debt or financial insecurity.

Find activities to de-stress.

In addition to focusing on your well-being, finding hobbies and activities to de-stress can help you feel calmer, more relaxed, and more able to cope with stressful situations. A fun way to do so is through gaming.

Whether it's through casual mobile games like word games or more immersive online games you can play with friends, playing games can help you take a break from the stress of your financial situation, and find some much-needed fun. In addition, there are lots of games available that can help you learn new things and improve your cognitive skills, which can be a great way to keep your mind active and healthy.

Final Thoughts

Although money can be a source of stress, it doesn’t have to be. By being intentional and finding a balanced lifestyle that focuses on financial literacy and self-care, you can take control of your finances and feel empowered to make the most of what you have. And although there may be plenty more ways you can manage financial stress, these tips are some of the key fundamentals that will get you started on the right path towards financial wellness and stability.

Guest Blog Author

Katie Pierce is a teacher-slash-writer who loves telling stories to an audience, whether it’s bored adults in front of a computer screen or a bunch of hyperactive 4-year-olds. Writing keeps her sane (most of the time) and allows her to enjoy some quiet time in the evening before she walks into a room of screaming kids (all of whom she loves dearly) the next morning.

The Bullied Brain - Losing the mind bully

Dr Jennifer Fraser wrote her book The Bullied Brain primarily for people who have been bullied or abused. The focus is on the maltreatment of children by adults and how a lot of adults use this type of behaviour without knowing how harmful it is. Jennifer thinks we are at a tipping point as a society because have outdated beliefs where we think we need to toughen kids up but this is backfiring. She has looked at science surrounding this and it is clear that children don't learn, perform well or have healthy brains if they are treated in this way.

Jennifer looked at bullying thorough the lenses of law, education and psychology but found the most interesting information though neuroscience. Most of us grow up without any mention of our brain unless we have a trauma of some kind. We don’t teach children about their brain or learn about it as adults. We go to our doctor for many different things but they never assess our brain for health. Jennifer was personally invested as he son had been abused by two teachers and been threatened and humiliated as well as suffering physical abuse and homophobic slurs. She started to read about neuroscience to find out what this kind of abuse does to the brain of a teenage boy. She now feels that all kids need to know about this as well as their teachers, coaches and parents.

In bullying situations the neurochemistry works against the brain by allowing it to deselect things that are healthy. If a brain is constantly under threat or feels fear and anxiety of being bullied or abused, it constantly ramps up its stress response system. It should be able to shut down naturally - it's a fight, flight or freeze response - but if you are consequently activating it you are doing considerable damage to your brain architecture. This damage can’t be seen without a brain scan and Jennifer feels we should be listening to the people that are looking at the damage and also measuring people’s cortisol, the hormone that causes the problem. When cortisol, pumps though your brain because you are being abused you can start to identify with the aggressor and lose selfhood to survive. The brain uses this as a coping mechanism but what also happens is that cortisol is eroding your blood and damaging all kinds of other cells.

As well as the fight, flight, freeze mechanisms, increasing with trauma patients there is an additional category that is referred to as flop. People who are abused use this final approach of flopping and accept abuse. This can then create a brain/body link so dealing/coping with these things has to be more holistic rather than just resetting a chemical balance. We have to learn how to realign our mind, brain and body. All three need to be in alignment or they work at cross-purposes and you start to get behaviours such as eating disorders or suicidal idealities.

Bullycide happens when you are trying to kill the bully but the bully has become morphed into who you are and is held in your mind, body and brain. You end up eliminating yourself through your passion, desire and suffering to get rid of the thing you have internalised. The abuser becomes a Dr Jekyll and Mr Hyde character. They are really good at being a pillar of the community, are charismatic and intelligent but change behind closed doors. Many have a borderline personality disorder and many get like this by being abused. You have to find a way to halt the cycle. It’s not easy to fix your brain but it can be done. You can get better and return a damaged brain into a high functioning again with organic health.

Jennifer developed a mind bully herself. When she was writing the book she tried to why unpack why she behaved the way she did. She had dissociated with the person she was as a teenager who was physically, emotionally and sexually abused by three teachers. She had put this away in a box and not integrated it so it started to operate as a mind bully. She was a high achiever in the academic world but when she came home behind closed doors she bullied herself through cutting and eating disorders. She was hurting her own body because she had no idea she had to take teenage girl and her trauma and work through it. She was as seeing psychiatrists and psychologists and never told them anything about it.

Jennifer could have gone out as a teacher and done what had happened to her to her students. Her personality type, introverted, academic and full of self-expectation meant instead she turned it against herself. That is the mind bully. Many people are holding themselves back from happiness, health and fulfilling their potential because of their mind bully. It takes work on separate it out. You need to become aware its not you, that its something you created that helps you avoid looking at the trauma. If it’s your own problem and the mind bully is your own issue you don't have to take a hard look at what happened to you. You don't have to be the victim, to be vulnerable, to feel what it was like to be a teenager and be treated that way. It’s easier to keep the mind bully beating you up because you don't have to be a victim again. If you find the courage, a good mental health practioner, and a safe network and space to do it, you can go back into the arena again and choose to replace the mind bully.

There seems to be more mental health issues nowadays but this may be because we are more aware rather than there being more. If you've been bullied you are likely to bully yourself, to bully someone else or fix yourself. This explains the growth in bullying and trauma – it is replicating through society. Bullies are victims as well though.  Most help is for the victim but the emphasis should be split. Children have strong brain plasticity. A child showing bullying behaviours should be a red flag that they need help. Society needs to intervene they get the help they need. The conversation needs to shift from a moral issue to a medical one.

It can be a parent that abuses you or a teacher, coach, family member or friend. When Jenifer was bullied the therapists were looking at her family but never asked about teachers or coaches. Children spend more time with these people than they do with their family. One of the key powers bullies use is favoritism. This type of power dynamics can be found in sport. A coach will treat one child properly and at the same time someone else they destroy. This often happens to the most talented athlete in the group – if the coach can ‘destroy’ the best then the rest will fall in.

Jennifer doesn’t talk about being fixed, cured or learning to be better. Rather she talks about people who unlearn and rewire. Unlearning is incredibly hard because you are unconscious of what you have learned. Each person has a default neuro-network – if you burn your hand on the stove the brain never forgets this. It learns this and keeps you safe in the future but as you don’t want to feel anxiety every time you pass the stove, you have to talk to your brain. Jennifer uses her variation of mindfulness to do this - you close your eyes do your deep breathing and start talking to your brain. There are nuances and emotional concepts that are more complex and a richness and diversity of life. It’s not just kick-starting the same old neuro-networks – we have to rethink it.

You can find out more about Jennifer at https://www.bulliedbrain.com/ Her first book, Teaching Bullies: Zero Tolerance on the Court or in the Classroom explores what happens when the bully is a teacher or coach whilst her new book, The Bullied Brain: Heal Your Scars and Restore Your Health delves into how bullying affects the brain and how the brain can heal.

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.
Find out more about our innovative Resilience and Burnout solutions.

Does employee wellbeing translate into improved productivity?

As we move further into the post-pandemic world, organisations are increasingly looking at long-term working models. Whilst some organisations found that home working led to increased productivity, others saw engagement and focus decline and productivity drop as employees experienced isolation, anxiety and stress.

Many studies have shown that higher levels of physical and mental health translate directly into greater happiness, increased self-motivation, improved staff retention and absence, better morale and ultimately improved performance and productivity. Whilst leaders are currently juggling many issues, productivity is one of the things they can’t afford to put on the backburner so developing a culture of wellbeing for employees has moved from being a nice to have to a must-have.

Building a culture of wellbeing in the workplace that helps, encourages and supports employees to practice healthy behaviours in the office will optimise employee wellbeing and positively impact on the employee experience to create a working environment where people will thrive.

Whilst in the past productivity has been boosted primarily through investment in skills and technology, now the more an organisation supports its staff in taking charge of their time and life, the happier and more productive workforce it has.

Can hearing loss affect mental health?

There is no doubt that life is full of personal challenges, some will be small but others will be far more difficult to deal with. Hearing loss isn’t often thought of as something that can harm our mental health, but research has shown that it can have a huge impact on our self-confidence and relationships with others.

Hearing loss affects more than 10 million people in the UK and it is thought that this will increase to 14.5 million by 2031. Running alongside this is the hearing disorder Tinnitus that is estimated to effect 10%
of the UK population frequently, with 5% of them experiencing it in a persistent or troublesome way.

Whatever the diagnosis, hearing disorders can have a huge effect on our quality of life, both physically and emotionally. It can result in a breakdown of communication that can bring on physical symptoms such as tension and exhaustion as well as issues such as distrust, sadness, depression, nervousness, anger, irritability, feeling’s of incompetence or inadequacy and of being marginalised. People can become withdrawn and isolated so their social life can become more difficult and the prejudices associated with hearing loss can result in low self-esteem.

In the workplace, hearing problems can affect the ability to communicate with co-workers, interface with customers and function as part of a team. It can be harder to follow discussions and presentations and, if work relies on communicating with clients, a lack of understanding can be seen as rudeness or inability to do a job well. Hearing can also deteriorate as people get older and, as the majority of us will now be remaining in the workplace for longer, there will be a higher proportion of the workforce with some amount of hearing loss. Around 41% people with hearing loss already retire early due to the impact of their hearing loss, reasons commonly given include difficulties in fulfilling their day-to-day tasks, such as using the phone, or communication challenges with colleagues. Age-related hearing loss develops slowly over time so it can take several years before people actually realise they are having difficulty hearing and often their efficiency and self esteem has already been compromised by this point.

It is easy to understand why people might not want to tell their employer about a hearing problem but it’s important not to pretend or make excuses about it. This only creates problems in relationships with co-workers, customers and clients. People will be far more helpful if they know someone is suffering from a hearing disorder rather than just not paying attention to them. Employers have a legal duty to make reasonable adjustments in the workplace for disabled employees and prospective employees and this includes people with hearing loss. This could mean adjusting the layout of a meeting room, using better lighting to help the person with hearing loss see everybody clearly to help with lip-reading, moving to a office where sound is transmitted well and providing equipment such as amplified telephones and flashing-light fire alarms.

Well-developed resilience skills can also be helpful in dealing with the issues surrounding hearing disorders. The coping skills that can help you bounce back from setbacks and challenges can also be used to deal with some of the issues that can come with a loss of hearing. Stress, anger, pain and feelings of victimisation or of being overwhelmed can be helped by learning some simple techniques that control your psychological response to pressure. It may seem that some people have inbuilt resilience, but resilience is defined in terms of behaviour, so it’s something that everyone can learn and develop so they can cope with pressure, adversity and uncertainty.

Invisible disabilities are sometimes easy to ignore, and although developing resilience will not make problems disappear, it can provide the ability to see past an issue, to better handle stress and to ensure that confidence, energy and performance are maintained.

You can listen to any of our podcasts here. Our upcoming guest list is also available along with our previous blogs.

Time to invest in ourselves.

Dr Russell Thackeray’s podcast from December 2020 talks about the rather strange circumstances we found ourselves in 2020 and how we could launch ourselves into 2021. Unfortunately, much of this is still very relevant to the uncertain times we find ourselves in again this year so we thought it could be useful to return to it. In this podcast:

There is no doubt that during 2020 we’ve seen the best - and the worst of people in the work environment. There have been tales of heroism and triumph. People who haven’t worked for a large part of the year have had to deal with the economic and mental health issues that brings whilst others have worked relentlessly and tirelessly with the possibility of burnout hitting at some point. People have moved from big, open plan offices with the support, and problems, that brings to the challenge of working at home, sometimes in an environment really not suited to work!

The one thing we can bring out of the whole situation is the importance of resilience. We have seen that people can whether the storm, they can keep going and even thrive but its important to realise that they can’t keep going forever. At this time of year we all really need to do one (or both) of two things:

·      Stop and rejuvanate ourselves or

·      Invest in ourselves to plan forward.

Firstly, we need to really stop and look at what we’re doing. Remember we’re on holiday so turn off the work mobile, don't look at the emails and don’t start on the presentation needed in the New Year. We have to have a break to renew. Try some meditation or breathing exercises, have some long, relaxing baths or get out for some walks in the countryside.

Stopping will also help you to think forward. If you feel stuck or aren’t happy then start planning! There are a huge number of free learning courses online to help obtain some new skills. Alternatively, check out the Wheel of Life, which can help us think and project forward through categories such as career, relationships finance and happiness. It will also highlight the fact that at different points in our lives, different things are important. For example, at the moment you may be prepared to work hard because its getting you where you want to go but alternatively, you might be coming to a point where you’re working equally hard but you realise it’s not giving you what you need so it’s time to stop and think about what you really want.

Once we stop we can then start to invest in ourselves. We can begin by being more mindful about the way we engage with ourselves, our partners and our friends and family and the time we dedicate to them. We can look at our immune system and the nutrients and vitamins it needs to improve our sleep and help us generally feel better. We can also look at our work environment. We need to make sure we can move about freely, take time away from screens and build in proper breaks rather than just keeping going.

Rolling forward, it looks as if the seas will be a bit choppy so thinking about the narrative we use can help our mental state. If we think 2021 is going to be terrible we’ll spend our time dreading what’s to come whereas if we adopt more of a ‘what will be’ attitude we’ll be able to deal with situations a lot better. Plan some things that you can look forward to. Just the process of booking future holidays, family events or days out helps change our mental state. Remember how confirmation bias helps give us the things we believe in. If, on balance, we think 2021 will be a positive year it’s far more likely to happen if we tell ourselves it will. 

Our mental state can also be affected by the constant flow of social media. The dopamine surge when we get ‘liked’ on Facebook can be pretty addictive so we need to keep a healthy sense of perspective. The same is true about the media generally. We need to become more rationally pragmatic so we can make measured decisions about what we see and read.

Above all else, we need to be kind to ourselves. 2020 has been a year like no other and we all deserve some time and some self-care.

The only other thing to say is that we hope you have a happy and safe Christmas and we look forward to catching up with you again in 2022!

You can listen to the podcast in full and find out further information here. Our upcoming guest list is also available along with our previous blogs.

Choose your struggle. Conversations about mental health, substance abuse and addiction.

Choose your struggle. Substance abuse, addiction and recovery.

Jay Shifman’s mission is to encourage difficult conversations and honest education around the issues of mental health, substance misuse, and addiction. A storyteller, speaker, podcaster, and event host, Jay entered recovery himself in 2010 after struggling with mental health and substance abuse problems for half a decade  following a misdiagnosis in his teens which left him addicted to prescription pills. Jay is now in long-term recovery and, through his company, Choose Your Struggle, works towards his two distinct goals, to end stigma and ensure that those who struggle receive the help they deserve.  

Jay feels that there are a huge number of people trying to deal with substance misuse and addiction but that they don’t talk about it because of the stigma that's attached to it. Talking about it and encouraging fact based education is the way to break down the stigma

Jay decided to get himself off prescription drugs. He spoke with his doctor who advised him to stay on the medication but Jay wanted to know what it was like living without the drugs in his life. He had already attempted suicide so he thought that things couldn't get any worse. It was a case of lets see what happens.

If Jay had been addicted to something like heroin he could have accessed a lot of help but there is not so much assistance for coming off prescription pills You have to trust yourself. Jay stayed with his grandmother who was very supportive whilst he undertook a four-month Step Down Detox Programme which reduced the amount drugs he took each day. It was very hard and very scary. Jay worked with a therapist who helped him get off safely because it needed to be done in a managed way. The failure rate for people who simply go ‘cold turkey’ is very high.

Making the decision to get off the drugs is just the beginning of the journey. The journey itself tests both mental health and resilience. Jay feels it took five years before his physical and mental health returned.  This can be a problem when going into rehab. If you haven’t treated the underlying issues then they will resurface as soon as you go back to your ‘normal’ life. Jay thinks that it’s a two stage process – the first part is to get off the drugs so you can start to feel what it’s like to be yourself again and the second part is focusing on yourself so you can understand why were you struggling, what were the underlying issues you had and what you need to do to take care of yourself.

You can listen to the podcast in full and find out further information about Jay here. Our previous podcasts, upcoming guest list and previous blogs are also available.

For more information about Jay and his work , visit: www.jayshifman.com or find him on your favourite social media platform.

Jay’s podcast is Choose your struggle

Escaping the box. Breaking free from anxiety.

years and built her career despite suffering from anxiety, panic attacks and OCD for 40 years. Over the last few years through she has done a lot of work to try to find freedom from the disorders that have disabled many areas of her life.

According to the Anxiety and Depression Association of America, anxiety-related disorders are the most common mental illness in the United States, affecting more than 40 million adults aged 18 and older. Anxiety disorders also affect more than 25 percent of teenagers ages 13 to 18.

Wendy considers anxiety as being the feeling of being in a constant fight of flight mode. She grew up in chaotic household with untreated, generational mental health issues. She took on ideas and thoughts about her safety, the safety of other people and the safety of the world - things a child is not equipped to deal with. From the age of six she suffered from panic attacks and the feeling that she needed to control her surroundings to try to calm down her anxiety.

By achieving things externally Wendy felt it would cure her from what was going on internally but she reached rock bottom with her mental health issues when she had had achieved all the things she thought she needed. Although she had a house, a husband and a career she loved, inside the box she was still struggling.

Wendy now realises that she tried to mask her anxiety by adopting perfectionism and people pleasing traits.  Her role as an attorney involved a huge amount of work and it’s something she was, and is, proud of. It provides a sense of achievement and makes her feel that she is helping people but now she thinks it was also another way of trying to make her parents proud of her and to make her feel better about herself.

Finally though Wendy realised that no physical sensation comes without a thought preceeding it. That you need to cultivate awareness and recognise where your anxiety is being stimulated and what thoughts are behind it. The roadmap to change is to find the thoughts behind it, understand that these thoughts are optional and then choose new ones that serve you better. Thoughts create an emotion or feeling which stimulates an action that creates the result that you live with. You’re reacting based on an emotion.

You can listen to the podcast in full and find out further information about Wendy here. Our previous podcasts, upcoming guest list and previous blogs are also available.

You can find out more about Wendy at www.WendyTamisRobbins.com Wendy is also the author of The Box: An Invitation to Freedom from Anxiety,

Strategies to deal with fear.

The latest episode in our Resilience Unravelled series has now been released, Resilience Unravelled - Strategies to deal with fear.

Lawrence or Larry Doochin is an author, entrepreneur and survivor of sexual abuse. As a child, he felt fear, anger, guilt and shame and it wasn’t until his late 20’s and early 30s that he began find strategies that helped him learn how to deal with and release fear. It was then that he started to move along an emotional and spiritual healing path.

Larry feels that fear is an emotion, a belief and an energetic in the body. Most people know the psychological part of fear that is built into our evolutional system. Larry refers to this as good or cautionary fear but there are different types of fear some of which we are not even fully aware of. These fears that lie under the surface could be a of not being successful, of not coming up to other people’s expectations, death, or of not being not lovable or worthy enough. Some are fears we feel individually and others collectively.

To determine what fear is, we need to watch our emotional reactions and how we interact in our experiences. This is called witnessing.  We also need to see how we are projecting so we can then bring these projections back in. This will not only show us our fears but also the beliefs that support them and the conditioning that created them. We can see how they are affecting us in our lives and experiences so we can make a start on changing them. Seeing what these fears are how they were formed helps us to lose those that are not useful.

Lawrence feels that we are too preoccupied with the past and the future, going back over memories and worrying about what might happen with no real solution or plan. This is when fear can take over so we need to become more aware of our own thoughts so we can pull our attention back to the present and reconnect with our ourselves in the now where fear cannot exist.

Fear does have a purpose. We will always need to have cautionary fears but fear can also be a good thing because it acts as a pointer as to what is not working for us. This then allows us to change and overcome our fears so we have a greater sense of ourselves and can live our lives the way we want to.

You can listen to the podcast in full and find out further information about Lawrence here. Our previous podcast episodes, upcoming guest list and previous blogs are also available.

Lawrence’s book is A Book on Fear: Feeling Safe in a Challenging World.

You can find out more at lawrencedoochin.com.

Solutions for anxiety and chronic-pain

The latest episode in our Resilience Unravelled series has now been released, Resilience Unravelled – Solutions for anxiety and chronic-pain.

In this episode, Dr Russell Thackeray talks to Dr David Hanscom who is based in Oakland, California. Dr Hanscom was an orthopedic complex spinal deformity surgeon in Seattle WA for over 32 years. He quit practicing surgery in 2018 to focus on teaching people how to deal with chronic pain.

For the first eight years of his career David was part of a team surgically solving low back pain with lumbar fusions. Then research came out that showed the success rate of the intervention was only 22%. David had thought that the success rate was over 90%. This surgery is a major intervention so David immediately stopped performing them.  

As a top-level surgeon, David had always suppressed stress and didn’t know what anxiety was but around this point he started suffering from chronic anxiety, panic attacks and a obsessive-compulsive disorder. He thought anxiety was a psychological issue and sought help but found it just kept getting worse. David tried a number of different approaches but found the one that helped him the most was expressive writing. Studies have shown that this can help people with physical health conditions but David found it made it easier to separate and regulate his emotions

David feels that anxiety is the result of the body’s reaction to a threat or stress and that chronic pain is generated from sustained exposure to a threat. When we’re threatened for any reason, our body releases stress chemicals such as adrenaline and cortisol. We then experience a flight, fight or freeze response, with an increased heart rate, rapid breathing, sweating, muscle tension and anxiety. If this continues for a protracted time, we become ill.

As well as being something physical, a threat can also be can be intrusive thoughts, repressed thoughts or emotions which are processed in the brain in the same way as a physical threat.  Mental threats are the bigger problem because we can’t escape their consciousness. The body’s response with stress chemicals and inflammation is the same whether the source of the threat is mental or physical. If the threat is sustained, ongoing exposure to this inflammatory reaction destroys tissues and causes chronic disease.

To deal with pain we need to be aware of the neurochemical nature of chronic pain and the principles behind calming the threat response. We also need to address all the factors that are affecting our pain and, as chronic pain is complex and each individual is unique, the only person who can solve the pain is the patient who must take control of their care. Every symptom is created by our body’s response to our surroundings so cues of safety create a sense of contentment and well-being. Threats have the opposite effect, including elevated stress hormones, increased metabolism, and inflammation. Sustained and prolonged threats (including thoughts and emotions) cause illness and disease. David feels the solution lies in increasing the capacity to cope with stress and also learning to process it so it has less of an impact.

You can listen to the podcast in full and find out further information about Dr Hanscom here. Our previous podcast episodes, upcoming guest list and full blog archive is also available.

You can find out more about Dr Hanscom at his website BackInControl.com or his program The Doc Journey His latest book is available from Amazon.

Like yoga with crayons. Creative intelligence and healing.

The latest episode in our Resilience Unravelled series has now been released Resilience Unravelled – Like yoga with crayons. Creative intelligence and healing.

In this episode, Dr. Russell Thackeray talks to Corry MacDonald, a creative healer who integrates her training as a transpersonal art therapist, HeartSpeaker and energy healer into her advanced cognitive coach training. Born in Alberta, Canada Canadian Corry is currently based in Belgium with her husband, three teenagers and their dog, but has nearly a decade of cross cultural experience having lived in five different countries.

Corry became interested in therapeutic processes of art and the way that creative expression can develop healing and mental wellbeing when she was at university. Now, she teaches people to uncover and activate their innate creative intelligence to give them the freedom and grit to transform their challenges into wisdom and information and potentials.

Art Therapy can be used to help people explore emotions such as stress, anxiety and anger, develop self-awareness, cope with stress, boost self-esteem, and work on social skills. Corry integrates the full suite of art therapy tools and techniques including drawing, doodling, mind-mapping painting, and journaling with neuroscience techniques to build creative intelligence so people don’t get derailed from life challenges such as stress, pain, triggers and heavy emotions.

Corry feels that we can all get stuck by heavy, trapped emotions and has developed a 7-step process to help change these heavy emotions for lighter ones. The steps are:

1. Own it
2. Ask on it
3. Receive information
4. Act on it
5. Expect it
6. Love it
7. Share it

Corry also uses an emotional healing and stress reduction tool called HeartSpeak which uses the two parts to the mind – our Emotional Mind which  is often the seeker of ‘truth’ and our Logical Mind. Being separated from our truth is one of the classic triggers of anxiety, depression & low self-love. HeartSpeak listens to and works with the heart and emotions, to deliver answers about repeated patterns.

You can listen to the podcast in full and find out further information about Corry here. Our previous podcast episodes and upcoming guest list are also available.

Our full blog archive is also available and you can sign-up to receive these on a weekly basis.

You can get in touch with Corry at: www.CreatingHealingWithCorry.com

Corry has written her first book Life in Full Colors: Unlock your Childlike Curiosity to Uncover the Creative Intelligence You Are. In it she shares the findings from both her personal life experiences and from those she has worked with.

Building resilience for emergency responders.

The latest episode in our Resilience Unravelled series has now been released, Resilience Unravelled – Building resilience for emergency responders.

In this episode, Dr. Russell Thackeray talks to John Marx, the Executive Director of the Law Enforcement Survival Institute and editor of the law enforcement wellness website www.CopsAlive.com

John is based near Denver Colorado and is now a consultant and trainer who works with law enforcement officers and emergency responders to help them build their wellness and resilience - as their motto says, ‘Saving the lives of those who save lives’. John was a law enforcement officer himself for 23 years but by the end of his career he felt very burned out.

When he was a serving officer John contemplated suicide and he now realises that many other law enforcement officers, emergency responders, fire fighters and paramedics have the same thoughts. They see the worst of society and this takes a toll on the human spirit over time. John knew he was suffering so he chose to leave law enforcement and sought out help. He wanted to venture out on his own and do something different so he moved into a completely news environment. The suicide of an ex friend and colleague however, brought back many memories and made him recognise that there were many people who suffered in silence and had families and friends who didn't realise what they were going through.  John wanted do something to change this so decided to set up an organisation to provide consultancy and training services to develop the health and wellbeing of emergency responders.

Many of us get our knowledge of the emergency services from film and television. John feels that these capture a little about what these careers are like but although they do a good job in showing the fear and outrage that providers go through, they don't capture the ongoing stress generated from nurturing society’s ills. There is an underlying malaise that comes from having to deal with dreadful situations and people day in, day out.  John worked for some time as a community police officer so got to know people in his area. He felt it was important to know the people he served and believes believes this is how police officers should work.

John feels that everyone is born with some resilience but that it is also something we can build. In the emergency services resilience needs to be built because there are forces working against so there is a need to be prepared. Since the shift to remote working many people have found difficult switching between work and home. The relentless series of interactions makes it difficult to wind down. John uses a mechanism he calls a ‘buffer time or zone’ to change between work and home. Emergency responders see so much death, destruction, poverty and sadness that it is challenging not to bring it home. Many responders try to protect their loved ones from their experiences and this in itself can be very harmful.

John feels that being a serving police officer is a profession not just a job and there is a need to strive for excellence to be the best you can be and provide the best service to community. This need to be intentional is a mindset that we can programme though visualisation, positive affirmation and programming to build habits to intentionally improve ourselves. We need to be conscious of our habits because they can get locked so we need to break the pattern and stay in the present moment

You can listen to the podcast in full and find out further information about John here. Our previous podcast episodes and upcoming guest list are also available.

You can get in touch with John at:
www.LawEnforcementSurvivalInstitute.org
www.CopsAlive.com
www.ArmorYourSelf.com