Trust. Essential for individual and organisational success.

Trust is the foundation which successful organisations are built on. Whether it’s the relationship between employees or the one between employees and their leaders, trust creates a culture that allows organisations to become high-functioning, accountable and outcome-driven, with improved employee retention and increased commitment and loyalty.  

Without trust, organisations suffer from office politics, infighting and a lack of communication that slows down decision-making and reduces effectiveness. It breeds fear, disengagement a lack of loyalty and reduced productivity. Team performance suffers, and employees will have trouble making decisions or admitting mistakes, fearing negative repercussions if they do.

The role leaders play is therefore pivotal in creating a culture where trust is at the forefront. By being transparent, authentic, and reliable they can help to create an environment, where open communication is encouraged, and staff can seek guidance and support without fear. An environment where employees feel able to own up to mistakes and bring solutions to the table, limiting the fallout of an error and allowing the employee to see the mistake as a learning opportunity.

When employees feel inspired by senior leaders and see their actions leading to business success, they start to trust their leaders. They become empowered to own their success. They feel able to share their ideas and opinions and because they aren’t afraid to speak up, different perspectives, ideas or solutions are put forward. When employers own their success, they can push through adversity, take responsibility for their performance and results, and enhance their skills.

Trust is also necessary to drive organisational performance and plays an important role in implementing change or navigating uncertain situations. It fosters ethical decision-making, promotes loyalty, and increases the willingness to remain with a company. It also plays a vital role in reducing stress levels and hostility in the work environment so developing and nurturing trust within the workplace is essential for a healthy and productive work environment.

Building trust as a leader is a gradual process that involves consistent actions and behaviours. It takes time and effort to build and it’s hard to win and easy to lose but It’s the foundation of a healthy and thriving workplace. Leadership development programs and ongoing support for leaders to ensure that trust remains a priority are therefore essential because in an uncertain business landscape trust is needed more than ever if individuals and organisations are to succeed. 

Productivity – balancing consistency and intensity

We’ve always been told that the harder we work the more successful we’d be. However, the definition of what success is and how we achieve it changing, and one of the ideas now being considered is whether working consistently gets the same results of working longer and harder - but without the burnout.

It’s younger members of the workforce who are driving this, by recognising that you can achieve goals without having to compromise your own physical and mental wellbeing. That being consistent, even for short periods each day, can be as important as intensity in achieving longer term goals. In terms of productivity, it’s a relationship that varies depending on the individual and the context.

Finding the right balance is the key. Consistency is often associated with establishing habits and routines. It helps create a stable and predictable work environment, making it easier to plan and manage tasks. Regular, small efforts over time can lead to significant progress. An overemphasis on consistency alone though may lead to a lack of innovation or the ability to tackle big challenges that require bursts of intense effort.

Intensity, or focused and concentrated effort meanwhile can be highly effective for tasks that require deep concentration or creative problem-solving. It can lead to quick progress and breakthroughs, especially for complex or challenging projects. But relying solely on intensity can lead to burnout if sustained for long periods and may also make it challenging to maintain a consistent level of productivity over the long term.

Combining consistency and intensity can provide a solid foundation for productivity. This might include setting regular work hours, creating a dedicated workspace, consistently prioritising tasks, identifying key tasks or projects that require intense focus and dedicating specific periods of time maybe through time blocking techniques. It’s also important to recognise the importance of rest and recovery. Balancing intense work periods with breaks and time away from work can help prevent burnout and maintain long-term productivity.

Ultimately, the right balance between consistency and intensity will depend on individual preferences, the nature of their work, and personal circumstances. Experimenting with different approaches and being adaptable to changing needs can help you find the most effective productivity strategy for yourself and also ensure you stay physically and mentally healthy.