Virtual solutions for a post COVID-19 world.

Bob Berry is a virtual solutions and user experience expert based in Colorado Springs. Bob helps professionals and top businesses, including Google, Facebook, FedEx, Twitter, and Amazon, create exceptional online experiences that drive customer response and produce results.

The huge economic and business impact of COVID-19, means even more online and virtual solutions are needed.  With the world economy going online, businesses need to re-learn what their customers and prospects want and expect. Businesses can then create new, optimal online experiences that drive success but remain cost-effective.

In this podcast Bob talks about what exactly what user experience is and how the interaction between people and technology works. He also discusses how organisations can create the right experiences, what needs to be considered when moving online and how technology can be made more user-friendly.

Bob also discusses the role of technology in personal privacy. He feels this may need to change as technology becomes more involved in the testing, tracing, tracking and vaccination systems needed in dealing with COVID-19.

Bob has some FREE courses, eBooks and templates on getting started on user experience available at:
http://itstheusers.com/resilience